When trying to email using Outlook.com, I get the following error:
Microsoft.com error
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Microsoft.com error
You do not have the required permissions to view the files attached to this post.
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- Site Admin
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Re: Microsoft.com error
Hello, DigitalLarry
Are you currently fully up to date and running version 9.5.367.0? If not, please update the software and try again.
Kind regards,
Are you currently fully up to date and running version 9.5.367.0? If not, please update the software and try again.
Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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- User
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Re: Microsoft.com error
I am running the latest version, dated 6 March 2023. Still have the issue though
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Re: Microsoft.com error
Hello, DigitalLarry
Thank you for confirming, I cannot seem to reproduce this. Are you seeing this message inside if the login window that the Editor opens, or is this coming from your web browser after you use the send by mail option? also, I assume you are using the outlook webmail function, is that correct?
If not, please elaborate on exactly which functions you are using, step by step, so that we can try to follow your process.
Kind regards,
Thank you for confirming, I cannot seem to reproduce this. Are you seeing this message inside if the login window that the Editor opens, or is this coming from your web browser after you use the send by mail option? also, I assume you are using the outlook webmail function, is that correct?
If not, please elaborate on exactly which functions you are using, step by step, so that we can try to follow your process.
Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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- User
- Posts: 9
- Joined: Wed Mar 22, 2023 10:06 am
Re: Microsoft.com error
I am using Windows "Hello" facial recognition to authenticate
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- Site Admin
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Re: Microsoft.com error
Hello, DigitalLarry
Okay, but are you seeing this error within our Editor, or does this not appear until after the web browser opens?
As before, I assume you are using the outlook webmail function, is that correct?
If not, please elaborate on exactly which functions you are using, step by step, so that we can try to follow your process.
Kind regards,
Okay, but are you seeing this error within our Editor, or does this not appear until after the web browser opens?
As before, I assume you are using the outlook webmail function, is that correct?
If not, please elaborate on exactly which functions you are using, step by step, so that we can try to follow your process.
Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
-
- User
- Posts: 9
- Joined: Wed Mar 22, 2023 10:06 am
Re: Microsoft.com error
I am using the webmail feature. I went ahead and signed in using my typed-in credentials and it worked. Just letting you know that I got an error message when trying to use the "Hello" feature in Windows.
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- Site Admin
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- Joined: Wed Jan 03, 2018 6:52 pm
Re: Microsoft.com error
Hello, DigitalLarry
Thank you for clarifying. I will ask the Dev team to look into this then. In the meantime, I am happy to hear that you do have a way around the issue.
Kind regards,
Thank you for clarifying. I will ask the Dev team to look into this then. In the meantime, I am happy to hear that you do have a way around the issue.
Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com