[bug] "Crop Page Tool" not working properly with very long pages

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Jensen Head
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Posts: 412
Joined: Mon Sep 13, 2021 8:12 am

[bug] "Crop Page Tool" not working properly with very long pages

Post by Jensen Head »

The sequence of actions for playback:

1. Create a document from one image page with parameters: ~1350 × 15050 px / ~480 × 5320 mm.
2. Activate the "Crop Page Tool"
3. Select a rectangular area almost the same height as the original page height and three times narrower.
4. Apply corrections.

Observed result: the clipped zone does not match the previously specified one.

PDF-XChange Pro 9.5.366.0
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TrackerSupp-Daniel
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Joined: Wed Jan 03, 2018 6:52 pm

Re: [bug] "Crop Page Tool" not working properly with very long pages

Post by TrackerSupp-Daniel »

Hello, Jensen Head

The current maximum page dimension (in either direction) which we support are 14400pt (200 inches or 5080mm using a typical page scale), so it is not unexpected to see errors when trying to perform actions beyond these bounds. Please try again with a document that is within these bounds, and let me know if the issue persists.

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

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