récuperer licence

Forum for the PDF-XChange Editor - Free and Licensed Versions

Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan

Post Reply
avi@securite-avi.fr
User
Posts: 7
Joined: Sat Apr 10, 2021 2:34 pm

récuperer licence

Post by avi@securite-avi.fr »

Bonjour
je vais dans les prochain jour , installer windows 11 sur un nouveau SSD .
Comment dois je procéder pour récupérer la licence de PDF XCHANGE PRO sur mon PC (w10)et réinstaller sur w11?
par avance merci
User avatar
Paul - Tracker Supp
Site Admin
Posts: 6837
Joined: Wed Mar 25, 2009 10:37 pm
Location: Chemainus, Canada
Contact:

Re: récuperer licence

Post by Paul - Tracker Supp »

Hi avi@securite-avi.fr,

we allow two devices per single user license, if this is your second device it should allow activation without doping anything more than adding the key and hitting "Activate" when prompted.

If you already have two devices registered you will need to log into your account https://www.pdf-xchange.com/myaccount and use the "Activations List" associated with the license. There you can select and "de-register" a device to free up a slot for your new Windows 11 machine.

Let me know how that goes for you?
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
avi@securite-avi.fr
User
Posts: 7
Joined: Sat Apr 10, 2021 2:34 pm

Re: récuperer licence

Post by avi@securite-avi.fr »

Bonjour
merci beaucoup pour ces précision.
Des que j'ai installé w11 et installé PDF je vous tiendrais informé.
bonne journée
User avatar
Tracker Supp-Stefan
Site Admin
Posts: 17824
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

récuperer licence

Post by Tracker Supp-Stefan »

:)
avi@securite-avi.fr
User
Posts: 7
Joined: Sat Apr 10, 2021 2:34 pm

Re: récuperer licence

Post by avi@securite-avi.fr »

Bonjour
Ça y est je suis passé a Windows 11.
1-J'ai supprimé la clé dans "PDF XCHANGE EDITOR" de mon ancien HDD WINDOWS 10.
2-j'ai copier collé la clé xchange editor sur windows 11 mais ca ne fonctionne pas !!
Onglet "clé de licence" : Clé expiré!


pouvez vous m'aider
par avance merci
User avatar
Radi - Tracker Supp
Site Admin
Posts: 597
Joined: Tue Mar 03, 2015 12:46 pm

Re: récuperer licence

Post by Radi - Tracker Supp »

Hello avi@securite-avi.fr,

We allow only English posts on this forum. If you would like to ask a question, please do it in English.

About the licensing issue you are experiencing - please contact us at support@pdf-xchange.com and please do not post your license key or screenshots of it on this public forum. Thanks.

Regards,
Radi
avi@securite-avi.fr
User
Posts: 7
Joined: Sat Apr 10, 2021 2:34 pm

Re: récuperer licence

Post by avi@securite-avi.fr »

Hello
Ok, for English, I would go through a translator.
For the screenshots the key was only very partially visible.
I uploaded the link to my account and inserted the key everything is ok.
Thanks
Cordially
User avatar
Paul - Tracker Supp
Site Admin
Posts: 6837
Joined: Wed Mar 25, 2009 10:37 pm
Location: Chemainus, Canada
Contact:

Re: récuperer licence

Post by Paul - Tracker Supp »

Hi avi@securite-avi.fr,

I am pleased that this is sorted and working for you.

Do not hesitate to get back to us if you find yourself with additional questions anytime.
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Post Reply