Activation Keys Exceeded

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ozinfotech
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Posts: 12
Joined: Wed Sep 01, 2021 2:58 pm

Activation Keys Exceeded

Post by ozinfotech »

Hello,

I am attempting to activate a PDF-XChange PRO license on a laptop, and I am getting a message stating that the number of activations has exceeded the limit. I only have it installed on a desktop, and both computers are exclusively used by me. I have activated in the past on the laptop, but not sure why it de-activated and won't accept the key again. I've still got well over 600 days left on that license.

Will you please help? Thanks.
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Radi - Tracker Supp
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Posts: 597
Joined: Tue Mar 03, 2015 12:46 pm

Re: Activation Keys Exceeded

Post by Radi - Tracker Supp »

Hello ozinfotech,

In order to be able to check this for you, we will need the license key that you are trying to activate.

Please provide this via e-mail at support@pdf-xchange.com

Please do not post your license key or parts of it in this public forum.

Regards,
Radi
ozinfotech
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Posts: 12
Joined: Wed Sep 01, 2021 2:58 pm

Re: Activation Keys Exceeded

Post by ozinfotech »

Hi Radi, I have sent the information requested to the support email.
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Tracker Supp-Stefan
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Location: London
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Re: Activation Keys Exceeded

Post by Tracker Supp-Stefan »

Hello ozinfotech,

Thanks for this!
We got the e-mail and I see Radi got back to you a few minutes ago.

Kind regards,
Stefan
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