Error loading object in documents

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manetl
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Posts: 2
Joined: Thu Nov 17, 2022 12:13 pm

Error loading object in documents

Post by manetl »

My students use the free pdf xchange editor. Two of them recently get strange symbols (see attachment).

Error message:
"Error in loading an object: wrong alignement object"

They can not type text.
Deleting the program and installing did not solve the problem.
When they open the document in an other pdf reding program, the problem does not occur.

We use dutch version of the editor
IMG_20221116_095745.jpg
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Dimitar - Tracker Supp
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Posts: 1778
Joined: Mon Jan 15, 2018 9:01 am

Re: Error loading object in documents

Post by Dimitar - Tracker Supp »

Hello manetl,

Welcome to our Forum.

Could you please tell us what version is their PDF Editor?

You may see this information in the PDF Editor's Help -> About menu.

Also, if it is possible, could you please send us one of the files they have this issue with?

Regards.
manetl
User
Posts: 2
Joined: Thu Nov 17, 2022 12:13 pm

Re: Error loading object in documents

Post by manetl »

Dear,

Attached, I receive the asked info:
- xchange version
image.png
xchange versie.jpg
I can not sen the file because it is to big and it can not be splitted due to the errors

Best regards
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Dimitar - Tracker Supp
Site Admin
Posts: 1778
Joined: Mon Jan 15, 2018 9:01 am

Re: Error loading object in documents

Post by Dimitar - Tracker Supp »

Hello manetl,

Please update your product to the latest version and check if the problem is resolved.

You may download it at this location:

https://www.pdf-xchange.com/product/downloads

Regards.
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