No Key-Activation after Change of Coputer

[wkonezna]

Hello,

i changed my computer and installed the XChange Editor new but the program does not let me activate my key. What can i do ?

Regards
Walter

[rakunavi]

Hello Walter,

If you cannot delete the license because the hard disk of the old computer is damaged or for some other reason, please log in to your Tracker-Software account page and go to the "Activation List" to deregister the old computer that you no longer use so that you can register a new computer. Please refer to the following page.

• How do I Deregister/Deactivate/Remove a Machine from My License?
  https://www.pdf-xchange.com/knowledgebase/568-How-do-I-DeregisterDeactivateRemove-a-Machine-from-My-License

Best regards,
rakunavi

[Dimitar - Tracker Supp]

Thanks for the help rakunavi.

Indeed, this is the way he should de-register the old device.