Duplicate Stamp ID - stamp not working

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neume1mb
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Duplicate Stamp ID - stamp not working

Post by neume1mb »

I've run into an issue where a client has a group of dynamic stamps with dynamic time and date built in. All stamps work except for one, and from what I can tell it's only because the stamp ID is "Approved".

The stamp shows up in the stamp palette, but when I click it, it defaults to the generic "Accepted" stamp. If I add the stamp manually with new name, it no longer updates the date and time dynamically. I need a workaround.

Is there a way to completely erase the generic "Approved" stamp? Or at least change the stamp ID of either the generic stamp or the client's stamp?
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Tracker Supp-Stefan
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Re: Duplicate Stamp ID - stamp not working

Post by Tracker Supp-Stefan »

Hello neume1mb,

There is the default set of stamps that can not be approved and should be provided by each PDF viewing application.
So you will need to change the name of the custom stamp instead.

This article should discuss how you can see and set a stamp ID:
https://www.pdf-xchange.com/knowle ... nge-Editor

Kind regards,
Stefan
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