Hi.
We have this issue with the currunt Version 9.3.361.0 at diffrent useres.
The User is working with the Editor with some documents and suddenly all documents are closed.
There is no Error-Message or another notification.
The editor is not crashing in this process and stays open.
And the Session is also not saved.
What can we do?
Editor closing all documents witout saving
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Re: Editor closing all documents witout saving
Hello IKT Team,
Welcome to our Forum.
This does sound like a app crash!
Please generate a full crash report by following these instructions and send it to us for investigation at: support@pdf-xchange.com
https://www.pdf-xchange.com/knowle ... estigation
Regards.
Welcome to our Forum.
This does sound like a app crash!
Please generate a full crash report by following these instructions and send it to us for investigation at: support@pdf-xchange.com
https://www.pdf-xchange.com/knowle ... estigation
Regards.