Section titles with background do not display
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Section titles with background do not display
Hello! I have the following question. When I display operation manuals, instructions etc. divided in sections, the section titles don't display. I know they are there because there is a dotted line in places they should appear. When I open the same PDF file in Adobe Reader, I can see them. They are usually differently formatted, have background in a different colour etc. I think the reason may be that the PDF-XChange Editor does not know how to display this background or I don't know how to configure it correctly. Is there a setting to fix it please?
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Re: Section titles with background do not display
Hi
Make sure that the option "Override Document Colors" is turned off in File > Preferences > Accessibility.
If this option is turned off and the problem is still there, then can you please post a PDF that shows the problem?
In case of confidential content, you can send your PDF to support@pdf-xchange.com for further investigation.
Kind regards.
Willy
Make sure that the option "Override Document Colors" is turned off in File > Preferences > Accessibility.
If this option is turned off and the problem is still there, then can you please post a PDF that shows the problem?
In case of confidential content, you can send your PDF to support@pdf-xchange.com for further investigation.
Kind regards.
Willy
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Re: Section titles with background do not display
Hello rycerz,
May I ask you to send us one of the files you have this issue with?
Also, could you please tell us what version is your PDF Editor?
You саn see the version under the Help -> About menu.
Regards.
May I ask you to send us one of the files you have this issue with?
Also, could you please tell us what version is your PDF Editor?
You саn see the version under the Help -> About menu.
Regards.
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Re: Section titles with background do not display
Thank you for your reply. I am using version 9.0 build 352.0. This is not a new problem and it was occurring from the beginning, also in older versions.
The option "Override Document Colors" is off. And the document in question is a user manual I downloaded from Jula website (www.jula.com) - please find it attached . You can also download other manuals from that website, if needed.
The option "Override Document Colors" is off. And the document in question is a user manual I downloaded from Jula website (www.jula.com) - please find it attached . You can also download other manuals from that website, if needed.
You do not have the required permissions to view the files attached to this post.
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Re: Section titles with background do not display
Thanks for your PDF. Unfortunately, myself I am not able to reproduce the problem.
Also tested via Preferences > Color Management and Page Display > Rendering.
Can you post an example of what you see at your side?
Hopefully Tracker Support will have an idea.
Also tested via Preferences > Color Management and Page Display > Rendering.
Can you post an example of what you see at your side?
Hopefully Tracker Support will have an idea.
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Re: Section titles with background do not display
Yes, please take a look how I see it.
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Re: Section titles with background do not display
Hello rycerz,
I can not reproduce the issue on my end either!
Perhaps this is a bug in our previous versions, so could you please check if the latest version resolves the issue?
You may download it here:
https://www.pdf-xchange.com/product/downloads
Regards
I can not reproduce the issue on my end either!
Perhaps this is a bug in our previous versions, so could you please check if the latest version resolves the issue?
You may download it here:
https://www.pdf-xchange.com/product/downloads
Regards
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Re: Section titles with background do not display
Unfortunately installation of the most recent version did not help. Some PDFs are still displayed incorrectly. Please check the screenshot I made a minute ago with PDF-XChange Editor and Adobe Reader side by side. I have no idea why Adobe displays them correctly.
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Re: Section titles with background do not display
Hello, rycerz
I have found the issue! It appears you have "thin lines" mode enabled. Please open the Editor and press Ctrl+5 to turn this off (There is also a button on the "view" tab to toggle Thin lines mode).
Kind regards,
I have found the issue! It appears you have "thin lines" mode enabled. Please open the Editor and press Ctrl+5 to turn this off (There is also a button on the "view" tab to toggle Thin lines mode).
Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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Re: Section titles with background do not display
Fantastic! Thank you Daniel! You made my day! Who would have thought that just one tiny button could cause so much trouble
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Section titles with background do not display
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com