Session data lost after update

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ollixx77
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Posts: 5
Joined: Fri Jan 18, 2019 10:04 am

Session data lost after update

Post by ollixx77 »

How can I restore my session data after upgrade?
Forgot to make an backup :-/
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Dimitar - Tracker Supp
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Posts: 1793
Joined: Mon Jan 15, 2018 9:01 am

Re: Session data lost after update

Post by Dimitar - Tracker Supp »

Hello ollixx77,

All of the settings should have been kept after the upgrade!

Which version was your old product?

Regards.
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ollixx77
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Posts: 5
Joined: Fri Jan 18, 2019 10:04 am

Re: Session data lost after update

Post by ollixx77 »

Sent you the details via email.
BR Oliver.
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Dimitar - Tracker Supp
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Joined: Mon Jan 15, 2018 9:01 am

Re: Session data lost after update

Post by Dimitar - Tracker Supp »

Thanks, ollixx77,

I received your email.

I will look at the details you sent me and I'll get back to you.

Regards.
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ollixx77
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Posts: 5
Joined: Fri Jan 18, 2019 10:04 am

Re: Session data lost after update

Post by ollixx77 »

Did today the 9.3.361-0 -> 9.4.363-0 update.
No settings, no session data got lost. Perfect! Thanks, great app!
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TrackerSupp-Daniel
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Joined: Wed Jan 03, 2018 6:52 pm

Session data lost after update

Post by TrackerSupp-Daniel »

:)
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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