Can't open the PDF  SOLVED

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netsonicyxf
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Joined: Sun Jul 01, 2012 2:19 pm

Can't open the PDF

Post by netsonicyxf »

PDF-XChange Editor 9.3.361 portable, Win10 x64
The PDF can be opened in Acrobat.

PDF link: https://mega.nz/file/TvwBVJQS#3FISl0qmhPyZiQjV-7yxLPw1tJvOTA_RBnP4Oq_9Gh4
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Tracker Supp-Stefan
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Re: Can't open the PDF

Post by Tracker Supp-Stefan »

Hello netsonicyxf,

It took some time on my machine (63 seconds) - but the file did eventually open in our Editor as well. I see that the file has errors in it - and likely we take the extra time while we work on correcting those errors. If you save a copy of the file this will apply the fixes - and the document will then open in a few seconds.

Kind regards,
Stefan
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Lzcat - Tracker Supp
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Re: Can't open the PDF  SOLVED

Post by Lzcat - Tracker Supp »

Hi, netsonicyxf

That file is indeed broken, and we found performance issue in our document recovery code (not a problem for most files, but in very rare cases as in this file it may take too much time). We have now fixed this problem and the fix will be available in the next build.

Kind regards,
Victor
Tracker Software
Project manager

Please archive any files posted to a ZIP, 7z or RAR file or they will be removed and not posted.
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