Unable to Sign with DocuSign

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willh
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Posts: 3
Joined: Tue Jun 07, 2022 1:07 pm

Unable to Sign with DocuSign

Post by willh »

I try to Sign with DocuSign.

Image

One of my document show this error:

Image

Is there anything I can do to fix this problem?
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Tracker Supp-Stefan
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Posts: 17910
Joined: Mon Jan 12, 2009 8:07 am
Location: London
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Re: Unable to Sign with DocuSign

Post by Tracker Supp-Stefan »

Hello willh,

This is a known issue (DocuSign stopped supporting IE, and we were relying on some IE code to offer the DocuSign plug-in for the Editor). We are aware of this and are making changes to not use IE any more from the next build of our products, so this would be fixed with such a new build. For now I do not have release date for the next build.

Kind regards,
Stefan
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