session additional opåtions glitch? |

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MedBooster
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session additional opåtions glitch? |

Post by MedBooster »

You should only be able to choose one of these right? Well for me both seem to be selected. and I am stuck at the "Just open documents from the session and add them to: setting", when I actually want to change to the restore whole session including saved windows layout, so it seems like the 2nd option is not being "unselected"
image.png
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Paul - Tracker Supp
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Re: session additional opåtions glitch? |

Post by Paul - Tracker Supp »

"It's a bug!"

We will squash it.

RT#6048: Radio buttons on sessions dialogue not mutually exclusive.

Thanks MedBooster
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
MedBooster
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Re: session additional opåtions glitch? |

Post by MedBooster »

because I encountered this on 360, then I updated 361 and the issue is still persistent. I guess I should live with not being able to save window / split-screen layouts for the time being

Thanks
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TrackerSupp-Daniel
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Re: session additional opåtions glitch? |

Post by TrackerSupp-Daniel »

Hello, MedBooster

Hopefully it will be resolved with the next release, so you should not need to wait too long.

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

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MedBooster
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Re: session additional opåtions glitch? |

Post by MedBooster »

are you sure there's not any cache or something I can reset? Because everything worked well until I switched from the option that remembers the position of windows
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Paul - Tracker Supp
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Re: session additional opåtions glitch? |

Post by Paul - Tracker Supp »

Hi MedBooster,

there is a way to restore the defaults but it would involve potentially losing your sessions, so I would recommend saving these sessions to file and even exporting the registry key first so you can restore it, but blowing away the reg key: HKEY_CURRENT_USER\SOFTWARE\Tracker Software\PDFXEditor\3.0\Settings\CustomSessions should do it.

However....

It is like using a hammer to perform brain surgery. You would lose all your presets and the functionality won't change until we fix it, but it should restore the dialogue to the default.

Use with caution and back up before trying this. If you want to wait I can consult one of the devs later today to see if there is a more sophisticated approach than this club.
Best regards

Paul O'Rorke
Tracker Support North America
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MedBooster
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Re: session additional opåtions glitch? |

Post by MedBooster »

I would obviously backup all settings before attempting to do anything like this.

What is weird is that I even tried uninstalling and reinstalling the program, but the lower option that I am unable to unselect seemed to still be chosen the 2 times I tried
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Allow more "toolbars" to the title bar
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TrackerSupp-Daniel
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Re: session additional opåtions glitch? |

Post by TrackerSupp-Daniel »

Hello, MedBooster

That is expected, we do not clear the registry during uninstall, to preserve your settings during updates.

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

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MedBooster
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Re: session additional opåtions glitch? |

Post by MedBooster »

Oh that's too bad, because resetting the settings also did not help.

Eh I guess I'll just wait for an update because I don't want to mess up anything else since pdf xce is mostly working well now

(except elements randomly disappearing sometimes and me having to restart the application) – referring to this issue:
Which is one of the main reasons I highly rely on the sessions feature to work well

https://forum.pdf-xchange.com/viewtopic.php?f=62&t=38407&hilit=missing

edit: deleting the registry key did delete all my sessions
BUT
importing my settings the additional options got switched again... so somehow this is also imported along with other settings. but I can live with that, I'll just remake my sessions

I still hope you can fix this in a future update though
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Bookmarks with page numbers
Optional fixed small icon size in the toolbar
Shift to UNLOCK aspect ratio/i]
Allow more "toolbars" to the title bar
AltGr issues with character input and keyboard shortcuts
MedBooster
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Re: session additional opåtions glitch? |

Post by MedBooster »

also, it seems like I can only export one session at a time sadly
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Optional fixed small icon size in the toolbar
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Allow more "toolbars" to the title bar
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Paul - Tracker Supp
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Re: session additional opåtions glitch? |

Post by Paul - Tracker Supp »

Through the export I think it is one at a time, but your Registry Export should have them all:
image.png
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Paul O'Rorke
Tracker Support North America
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MedBooster
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Re: session additional opåtions glitch? |

Post by MedBooster »

Has this been fixed yet? I am not switching my session settings anymore out of fear that it will get stuck again after having reset all my session settings
Wishlist
Bookmarks with page numbers
Optional fixed small icon size in the toolbar
Shift to UNLOCK aspect ratio/i]
Allow more "toolbars" to the title bar
AltGr issues with character input and keyboard shortcuts
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Paul - Tracker Supp
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Re: session additional opåtions glitch? |

Post by Paul - Tracker Supp »

Nope.

RT#6048: Radio buttons on sessions dialogue not mutually exclusive. is status "Open" with a developer assigned.

I don't expect this to be addressed until the next release at the earliest.
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
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Paul - Tracker Supp
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Re: session additional opåtions glitch? |

Post by Paul - Tracker Supp »

Hi MedBooster.

It's done and committed to the source code.

RT#6048: Radio buttons on sessions dialogue not mutually exclusive. was set to status "Resolved" today.

This means it will be available in the next build, 9.3.362.0 is still possibly a couple of months away.

I hope that helps.
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
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