Export Form Data - Include Empty Fields

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cheq886
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Joined: Wed Apr 20, 2022 4:57 am

Export Form Data - Include Empty Fields

Post by cheq886 »

Hi, I am using PDF-Tools Version 9.3 build 361.0.
Capture.PNG
I created a pdf form and allow users to fill out the forms in pdf format. I need to export all form data in one csv file. (Please note that some users may leave some fields blank.) The PDF-tools (See my setting above) cannot function as I expected. The tool report showed that "Document has different columns size", which is possibly caused by the empty fields of my pdf files.

Appreciate your help or workaround ideas!

Best regards.
Cheq
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TrackerSupp-Daniel
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Re: Export Form Data - Include Empty Fields

Post by TrackerSupp-Daniel »

Hello, cheq886

Could I ask you to please provide sample files which you can reproduce this error with, as well as a tool export. You can export any single tool in PDF-Tools by right-clicking on that tool, and choosing the "export" option.

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

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cheq886
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Posts: 3
Joined: Wed Apr 20, 2022 4:57 am

Re: Export Form Data - Include Empty Fields

Post by cheq886 »

Hi Daniel,

Thank you for your reply. Attached are the sample files for your investigation. Feel free to let me know if you need further information. Thanks a lot!!

Not sure if you need the "export form data" tool (.pdtex), I exported the tool and upload it to google drive.
https://drive.google.com/file/d/14Jc294G-cpRvdNNTM4C5JOqEjRD035Q4/view?usp=sharing
Attachments
Tool Run Report.PNG
Sample form - C.pdf
(146.86 KiB) Downloaded 35 times
Sample form - B.pdf
(145 KiB) Downloaded 37 times
Sample form - A.pdf
(91.35 KiB) Downloaded 37 times
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TrackerSupp-Daniel
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Re: Export Form Data - Include Empty Fields

Post by TrackerSupp-Daniel »

Hello, cheq886

Thank you for these files. I have reproduced the issue and informed our Dev team. A formal bug report has been made, and while internal only, you can check with me here for updates on it later:

RT#6038: Bug: Export Form Data, Document has different column size

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
cheq886
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Posts: 3
Joined: Wed Apr 20, 2022 4:57 am

Re: Export Form Data - Include Empty Fields

Post by cheq886 »

Thanks, Daniel for the follow-up. When can I anticipate the bug to be fixed? It will help us a lot if the function works.

Regards,
Carl
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Tracker Supp-Stefan
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Re: Export Form Data - Include Empty Fields

Post by Tracker Supp-Stefan »

Hello cheq886,

For the moment we can not give you such an estimate, as the ticket has to be evaluated, and assigned to a developer, and then it can be included in that developer's ToDo list with the respective priority. As soon as there is any news on the ticket - we will post here in this topic so keep you up to date!

Kind regards,
Stefan
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