Hello,
Currently I am running tests with PDF-XChange Pro, build 8.0.339.
In Outlook for Office 365 (version 1908, Build 11929.20776) when I open an email message and click the "Convert to PDF"-icon in the PDF-XChange ribbon, I get the following message:
"You've chosen to save this web page using short file names. The name needs to be 8 characters or less."
When I click "OK", there is another message:
"Unable to save email file into user's temporary folder".
Are you aware about these kind of messages and do you have a solution for this ?
Best regards.
Message in Outlook - You have chosen to save this web page using short file names
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Message in Outlook - You have chosen to save this web page using short file names
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Re: Message in Outlook - You have chosen to save this web page using short file names
Hello again,
For one reason or another the problem with "Convert to PDF" in Outlook for Office 365 has gone.
So, no need for help anymore.
Best regards.
For one reason or another the problem with "Convert to PDF" in Outlook for Office 365 has gone.
So, no need for help anymore.
Best regards.
- TrackerSupp-Daniel
- Site Admin
- Posts: 8604
- Joined: Wed Jan 03, 2018 6:52 pm
Re: Message in Outlook - You have chosen to save this web page using short file names
Hi, Willy
Glad to hear that all is working properly. I apologize for not replying earlier, I was looking into this but unable to reproduce it, and unsure what exact details you hadn't already provided would even be helpful for this case. I can say it is something that we have not seen before but from the error message, it does not appear to be an issue originating within our addin.
Perhaps the issue was resolved due to a windows or office update that was recently installed.
Kind regards,
Glad to hear that all is working properly. I apologize for not replying earlier, I was looking into this but unable to reproduce it, and unsure what exact details you hadn't already provided would even be helpful for this case. I can say it is something that we have not seen before but from the error message, it does not appear to be an issue originating within our addin.
Perhaps the issue was resolved due to a windows or office update that was recently installed.
Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com