Word to pdf conversion - hyperlinks  SOLVED

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zarkogajic
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Word to pdf conversion - hyperlinks

Post by zarkogajic » Fri Jan 31, 2020 12:23 pm

Hi Support,

Using version 335.

When Word 2 PDF conversion happens (opening a DOC[X] file) the text looking like URL is converted to an URI link. Can this be disabled?

image.png

Further, any Word style hyperlink will also be converted to URI action link annotations. This works for target documents in the same folder and in any subfolder (related to the originating document).

There seems to be a bug: for hyperlinks that go to parent folder location - they will not be converted/created.

So, having a word document converted to PDF using Adobe (from Word), opening in PDFX:

image.png
image.png (11.01 KiB) Viewed 919 times
image.png

Same Word document loaded in PDFX (auto conversion):

image.png

Hyperlink is missing (should point to a file in parent folder)

Ofc, the same behavior in EU Editor.


-žarko

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Sasha - Tracker Dev Team
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Re: Word to pdf conversion - hyperlinks

Post by Sasha - Tracker Dev Team » Fri Jan 31, 2020 3:34 pm

Hello žarko,

Thanks. Will forward this to our testers for investigation.
Also, we have automatic link recognition - maybe you have it turned on?

Cheers,
Alex
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zarkogajic
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Re: Word to pdf conversion - hyperlinks

Post by zarkogajic » Fri Jan 31, 2020 4:56 pm

Hi Alex,

That's an actual link annotation created.

Not clickable text due to www...


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Sasha - Tracker Dev Team
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Re: Word to pdf conversion - hyperlinks

Post by Sasha - Tracker Dev Team » Mon Feb 03, 2020 9:03 am

Hello žarko,

We could not recreate this behavior with the latest release. Can you please tell what Word version are you using?

Cheers,
Alex
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zarkogajic
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Re: Word to pdf conversion - hyperlinks

Post by zarkogajic » Mon Feb 03, 2020 1:16 pm

Hi Alex,

Word 2010.




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Sasha - Tracker Dev Team
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Re: Word to pdf conversion - hyperlinks

Post by Sasha - Tracker Dev Team » Fri Feb 07, 2020 12:59 pm

Hello žarko,

Can you please provide some sample word document that we can recreate this behavior with?

Cheers,
Alex
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zarkogajic
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Re: Word to pdf conversion - hyperlinks

Post by zarkogajic » Fri Feb 07, 2020 1:11 pm

Hi Alex,

Here's how it looks on the file system - the "word-doc-src.docx" is the document with links to other files in parent, same and subfolder:

image.png
image.png (8.04 KiB) Viewed 805 times

In Word:

image.png

Open in EU Editor - "doc in parent folder" link is missing:

image.png

Zip with files:
pdfx.zip
(133.09 KiB) Downloaded 32 times

-žarko

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Sasha - Tracker Dev Team
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Re: Word to pdf conversion - hyperlinks

Post by Sasha - Tracker Dev Team » Fri Feb 07, 2020 3:30 pm

Hello žarko,

Thanks, forwarded this to our testers for further investigation.

Cheers,
Alex
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Re: Word to pdf conversion - hyperlinks  SOLVED

Post by Sasha - Tracker Dev Team » Sat Feb 08, 2020 8:17 am

Hello žarko,

We've managed to reproduce this behavior and will forward this to the appropriate developer for investigation.

Cheers,
Alex
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