Suddenly print window is too big for monitor

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tcebob
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Posts: 5
Joined: Thu Apr 14, 2016 1:08 am

Suddenly print window is too big for monitor

Post by tcebob » Tue Jul 02, 2019 5:17 pm

Win 10 1903

This might be a Windows 10 problem but it just happened today. The normal view window is OK and adjustable but the print window is too big for the monitor and so can't be adjusted in size. I tried various settings for scaling but the print window remains oversized. This problem does not occur in PDF-XChange Editor, so I was able to print the document.
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TrackerSupp-Daniel
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Posts: 2515
Joined: Wed Jan 03, 2018 6:52 pm

Re: Suddenly print window is too big for monitor

Post by TrackerSupp-Daniel » Tue Jul 02, 2019 6:35 pm

Hello tcebob,

Unfortunately the Viewer has a fixed size for the print dialog, and it cannot be altered. The best method I can suggest for this is to change the window scaling settings, as the viewer is discontinued now and will not be seeing any updates to change this behaviour.
I hope this helps!
Kind regards,
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

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