Profiles - Some changes are not recognized

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BigMike
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Profiles - Some changes are not recognized

Post by BigMike » Fri Feb 08, 2019 11:25 am

Hi,

I've just tested and reproduced my problem with the latest version of PDF-XChange 7.0.328.2:

I've defined multiple profiles. Some of them run a custom application after printing the PDF.
I'm talking abount Save -> Run Options

- If I change the "Application" or the "Parameters" text field, the change isn't detected as profile change. That means the "Pen", which tells me, that something has changed, isn't displayed and the "Save" button stays disabled.
Workaround: Change another setting

- If I switch from a profile with "Run Default Application for PDF files" to a profile with a custom action, none of the both radio items is selected
- If I switch from a profile with a custom action to a profile with "Run Default Application for PDF files", both radio items are selected

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TrackerSupp-Daniel
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Re: Profiles - Some changes are not recognized

Post by TrackerSupp-Daniel » Wed Feb 13, 2019 11:09 pm

Hello BigMike!

I thought I had posted on this topic the other day, but it appears I only created the ticket.
I managed to reproduce both these issues and combined them into a bug report ticket: RT#4651

You can ask any member of our support team for an update on the progress in the future.

All the best!
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Support: <Support@tracker-software.com>
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

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BigMike
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Re: Profiles - Some changes are not recognized

Post by BigMike » Sat Apr 13, 2019 1:25 pm

This issue is still present in 8.0.330

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Tracker Supp-Stefan
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Re: Profiles - Some changes are not recognized

Post by Tracker Supp-Stefan » Mon Apr 15, 2019 12:11 pm

Hello BigMike,

Just checked this ticket as well - unfortunately it's also not marked as resolved yet. Asking for updates on all of the issues you report in this and your other topics!

Cheers,
Stefan

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BigMike
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Re: Profiles - Some changes are not recognized

Post by BigMike » Sun Sep 27, 2020 12:43 pm

Hi,
I just had to make some changes to my profiles and noticed, that the problem is still there in version 8.0, build 341.

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TrackerSupp-Daniel
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Re: Profiles - Some changes are not recognized

Post by TrackerSupp-Daniel » Tue Sep 29, 2020 6:00 pm

Hi, BigMike

There were unfortunately some delays that prevented this ticket from seeing action until recently. I have just asked and received confirmation from our Dev team that they expect this to be resolved in the next release (V9).

Kind regards,
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Support: <Support@tracker-software.com>
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

Ivan - Tracker Software
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Re: Profiles - Some changes are not recognized

Post by Ivan - Tracker Software » Wed Sep 30, 2020 9:44 pm

Fixed. The fix will be included in the next build.
Tracker Software (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.

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BigMike
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Re: Profiles - Some changes are not recognized

Post by BigMike » Thu Oct 01, 2020 5:46 pm

Cool :-) Thank you!

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TrackerSupp-Daniel
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Profiles - Some changes are not recognized

Post by TrackerSupp-Daniel » Thu Oct 01, 2020 6:20 pm

:)
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Support: <Support@tracker-software.com>
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

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