OCR

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Roland
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OCR

Post by Roland » Thu Nov 27, 2014 1:24 pm

I Have PDF-XChange Editor 5.5, and am trying to install the OCR plug-ins. I have downloaded and unpackaged the ZIP files, but when I try to run them I get the error message "PDF X-Viewer was not installed Installation aborted". Does this mean that the OCR only works in Viewer? Where can I find an OCR plug-in for Editor?

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Tracker Supp-Stefan
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Re: OCR

Post by Tracker Supp-Stefan » Thu Nov 27, 2014 1:27 pm

Hello Roland,

Welcome to our forums.
The OCR plug-in is available for the Editor as well. When installing just make sure you select full install, or that at least the OCR feature is selected - then once the installation completes - you should be able to see the plug-in in Edit -> Preferences -> Plug-ins and access the OCR feature from Document -> OCR pages...

Regards,
Stefan

Roland
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Re: OCR

Post by Roland » Thu Nov 27, 2014 4:15 pm

Thanks Stefan. I should have made clear that what I am after is the OCR Language modules, which I can't get to work.

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Re: OCR

Post by Tracker Supp-Stefan » Thu Nov 27, 2014 4:29 pm

Hi Roland,

So you are trying to install an additional language that is not one of the four originally installed with the Editor?
Which language in particular, and did you download the correct pack from here:
http://www.tracker-software.com/pdf-xchange-viewer-ocr

Regards,
Stefan

Roland
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Re: OCR

Post by Roland » Thu Nov 27, 2014 5:22 pm

Hebrew, and I have downloaded and unpacked the correct pack. It's when I try to run it that I get the error message that XViewer is not installed.

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Patrick-Tracker Supp
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Re: OCR

Post by Patrick-Tracker Supp » Thu Nov 27, 2014 5:56 pm

Hello Roland,

Thank you for the post and for the clarification. I have tested the installer and confirmed that it has installed correctly on my PC. Please make sure you are running the latest version and build (5.5.311). You can check what version and build you are using by going to Help-->About from within the Editor.

You can download the latest version here: http://www.tracker-software.com/product/downloads

I hope that helps!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Cheers,

Patrick Charest
Tracker Support North America

Roland
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Re: OCR

Post by Roland » Thu Nov 27, 2014 6:29 pm

Hi Stefan

OK, I have done that, and still get the same error message

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Paul - Tracker Supp
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Re: OCR

Post by Paul - Tracker Supp » Fri Nov 28, 2014 12:46 am

Hi roland,

is your Editor installed in the default location or a custom location? Default is C:\Program Files\Tracker Software\PDF Editor and the installer puts the OCR files in C:\Program Files\Tracker Software\PDF Editor\PluginsData\OCRLanguages

Is that the location of your Editor install folder?
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Roland
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Re: OCR

Post by Roland » Fri Nov 28, 2014 12:53 am

Hi Stefan

Yes, the files are in the default location. But I also have a Pluginsx64 and a Pluginsx86 folder. Could this be a problem of incompatibility of 32-bit and 64-bit software?

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Re: OCR

Post by Paul - Tracker Supp » Fri Nov 28, 2014 1:21 am

The folders Pluginsx64 and a Pluginsx86 folder should be there. That won't be the cause of this.

What is in C:\Program Files\Tracker Software\PDF Editor\PluginsData\OCRLanguages then? Does it exist and what files are in there if so?
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Roland
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Re: OCR

Post by Roland » Sun Nov 30, 2014 6:11 pm

deu_pxvocr.dat
deu_pxvocr.lng
eng_pxvocr.dat
eng_pxvocr.lng
fra_pxvocr.dat
fra_pxvocr.lng
spa_pxvocr.dat
spa_pxvocr.lng

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Re: OCR

Post by Paul - Tracker Supp » Tue Dec 02, 2014 1:34 am

Thanks for that Roland,

can you try unpacking the contents of the attached zip file into that folder and let me know if that resolves the OCR issue? You should find the languages available to the OCR plugin: Hebrew, Hindi and Thai.

Let me know how that goes?

cheers
Attachments
OCRLanguages.zip
(10.1 MiB) Downloaded 125 times
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If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

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