309 Bug: CTFL+SHIFT+F Search
Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan
309 Bug: CTFL+SHIFT+F Search
Hello,
I find that the “SHIFT+F” search is de-functioning; and once the search bar is closed by the cross button, it cannot be recovered with “SHIFT+F”.
Bob
I find that the “SHIFT+F” search is de-functioning; and once the search bar is closed by the cross button, it cannot be recovered with “SHIFT+F”.
Bob
Last edited by bob_sun on Wed Jul 30, 2014 11:47 am, edited 1 time in total.
Re: 309 Bug: SHIFT+F
Hi,
for me the find function (ctrl + f) works great, but the seach function (Crtl + Shift + F), I think thats what bob_sun means, doesn't work at all. Clicking on this function in the menu doesn't work either.
Kind regards
for me the find function (ctrl + f) works great, but the seach function (Crtl + Shift + F), I think thats what bob_sun means, doesn't work at all. Clicking on this function in the menu doesn't work either.
Kind regards
- Will - Tracker Supp
- Site Admin
- Posts: 6815
- Joined: Mon Oct 15, 2012 9:21 pm
- Location: London, UK
- Contact:
Re: 309 Bug: SHIFT+F
Hi Bob,
Interesting that you should say that. I've just found the same thing, but my colleague cannot reproduce this.
While this didn't work for me, I'd like to see if going to View --> Toolbars --> Reset and View --> Toolbars --> Commands --> Reset All helps you. Before you do so, I would recommend going to Edit --> Export Settings.... to avoid losing any customization.
Cheers, keep me posted!
Interesting that you should say that. I've just found the same thing, but my colleague cannot reproduce this.
While this didn't work for me, I'd like to see if going to View --> Toolbars --> Reset and View --> Toolbars --> Commands --> Reset All helps you. Before you do so, I would recommend going to Edit --> Export Settings.... to avoid losing any customization.
Cheers, keep me posted!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Re: 309 Bug: SHIFT+F
Hi Will,
I've reset the commands like you said, but I dind't work for me either.
Kind regards
I've reset the commands like you said, but I dind't work for me either.
Kind regards
- Will - Tracker Supp
- Site Admin
- Posts: 6815
- Joined: Mon Oct 15, 2012 9:21 pm
- Location: London, UK
- Contact:
Re: 309 Bug: SHIFT+F
Hi guys - sorry Peter, I wasn't aware that you'd posted until just now. It's 3:00am here in Canada, so the Devs. won't be in for another 6hrs or so (I'm hoping that I won't still be here, at that point!), so I will pass it along to my colleagues for further investigation.
Cheers,
Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Re: 309 Bug: SHIFT+F
Will,
I think this deserves higher priority to be solved.
Bob
I think this deserves higher priority to be solved.
Bob
Re: 309 Bug: SHIFT+F
Here too. It's totally broken. Nothing appears.PeterPan wrote:Hi,
for me the find function (ctrl + f) works great, but the seach function (Crtl + Shift + F), I think thats what bob_sun means, doesn't work at all. Clicking on this function in the menu doesn't work either.
Kind regards
Hello!bob_sun wrote:Will,
I think this deserves higher priority to be solved.
Bob
I think it would be wise to rename the topic to something like "advanced search (ctrl+shift+F) not working". The title this way is incorrect and uninformative, shift+F never was a shortcut.
Re: 309 Bug: CTFL+SHIFT+F Search
Advanced search not working here also.
Going back to v.3
Going back to v.3
David.P
PDF-XChange Pro
PDF-XChange Pro
- Will - Tracker Supp
- Site Admin
- Posts: 6815
- Joined: Mon Oct 15, 2012 9:21 pm
- Location: London, UK
- Contact:
Re: 309 Bug: CTFL+SHIFT+F Search
Hi guys,
Priority isn't and wasn't the issue, the issue was that I was awake and working at 3am. Our normal working hours 9:00am to 5:30, so it's not a case of us not prioritizing, it's a limitation of the hours that we're open.
Priority isn't and wasn't the issue, the issue was that I was awake and working at 3am. Our normal working hours 9:00am to 5:30, so it's not a case of us not prioritizing, it's a limitation of the hours that we're open.
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
- Vasyl-Tracker Dev Team
- Site Admin
- Posts: 2353
- Joined: Thu Jun 30, 2005 4:11 pm
- Location: Canada
Re: 309 Bug: CTFL+SHIFT+F Search
Hi all.
Sorry guys for this stupid bug..
Best
Regards.
We fixed this bug already(today). Please download and reinstall again.Advanced search not working here also.
Sorry guys for this stupid bug..
Best
Regards.
Vasyl Yaremyn
Tracker Software Products
Project Developer
Please archive any files posted to a ZIP, 7z or RAR file or they will be removed and not posted.
Tracker Software Products
Project Developer
Please archive any files posted to a ZIP, 7z or RAR file or they will be removed and not posted.
Re: 309 Bug: CTFL+SHIFT+F Search
Great job, fast reaction, as always, thank you.
Best Regards
David.P
Best Regards
David.P
David.P
PDF-XChange Pro
PDF-XChange Pro
Re: 309 Bug: CTFL+SHIFT+F Search
Did you really release a new version without update the version number? How can somebody control if he has the good or bad version downloaded? If I had deploy the program already I get the next problem, if the version number not changed. Please use next time a new version/build number, even when it was a stupid bug.Vasyl-Tracker Dev Team wrote:We fixed this bug already(today). Please download and reinstall again.
Sorry guys for this stupid bug..
Greetings,
Tim Gerundt
Re: 309 Bug: CTFL+SHIFT+F Search
I think you're right, it would be easier to see when they would have updated the version number.
But nevertheless you can see that you're using the new version when you look at the build date below the version number. When it says the 30. it should be the newest build with the fix.
Kind regards
But nevertheless you can see that you're using the new version when you look at the build date below the version number. When it says the 30. it should be the newest build with the fix.
Kind regards
- John - Tracker Supp
- Site Admin
- Posts: 5219
- Joined: Tue Jun 29, 2004 10:34 am
- Location: United Kingdom
- Contact:
Re: 309 Bug: CTFL+SHIFT+F Search
Changing the build number can cause problems in some MSI installations for 'minor' build numbers so we avoid updating the build number in such instances. The build date is always relevant and we obviously tell you if we are updating a build on a specific date in this manner.
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.
Best regards
Tracker Support
http://www.tracker-software.com
Best regards
Tracker Support
http://www.tracker-software.com
- Vasyl-Tracker Dev Team
- Site Admin
- Posts: 2353
- Joined: Thu Jun 30, 2005 4:11 pm
- Location: Canada
Re: 309 Bug: CTFL+SHIFT+F Search
Hi Tim.
Sorry again for inconveniences and thanks for your understanding..
Best
Regards.
Sure, you are right, Tim. In the future where possible - we will fix problems like this in standard way, with changing of version number - subject to John's comments above.Please use next time a new version/build number, even when it was a stupid bug.
Sorry again for inconveniences and thanks for your understanding..
Best
Regards.
Vasyl Yaremyn
Tracker Software Products
Project Developer
Please archive any files posted to a ZIP, 7z or RAR file or they will be removed and not posted.
Tracker Software Products
Project Developer
Please archive any files posted to a ZIP, 7z or RAR file or they will be removed and not posted.
Re: 309 Bug: CTFL+SHIFT+F Search
Hi,
one final thought on this: The download area refers to a release of July 30th while the release notes only show the July 28th release. In order to have a consistent process, may I suggest that you add a line "version 5.5.309 release - 30-07-2014" to the release notes that simply mentions this bug fix. I know, it's not pretty, but it makes it so much more transparent to users who were not involved in this discussion.
Cheers
Ralf
one final thought on this: The download area refers to a release of July 30th while the release notes only show the July 28th release. In order to have a consistent process, may I suggest that you add a line "version 5.5.309 release - 30-07-2014" to the release notes that simply mentions this bug fix. I know, it's not pretty, but it makes it so much more transparent to users who were not involved in this discussion.
Cheers
Ralf
- Tracker Supp-Stefan
- Site Admin
- Posts: 17910
- Joined: Mon Jan 12, 2009 8:07 am
- Location: London
- Contact:
Re: 309 Bug: CTFL+SHIFT+F Search
Hi Ralf,
Thanks for the suggestion, we will certainly have it in mind as well as other options.
However if the "minor builds" approach is chosen that might not be necessary
Cheers,
Stefan
Thanks for the suggestion, we will certainly have it in mind as well as other options.
However if the "minor builds" approach is chosen that might not be necessary
Cheers,
Stefan
Re: 309 Bug: CTFL+SHIFT+F Search
Hi Stefan,Tracker Supp-Stefan wrote:However if the "minor builds" approach is chosen that might not be necessary
yes, I agree. My input was directed at this particular situation, where the discrepancy between the 28-07 release and the reference to a 30-07 download is not transparent.
Cheers
Ralf
- Tracker Supp-Stefan
- Site Admin
- Posts: 17910
- Joined: Mon Jan 12, 2009 8:07 am
- Location: London
- Contact:
Re: 309 Bug: CTFL+SHIFT+F Search
Hi Ralf,
Understood!
Thanks!
Stefan
Understood!
Thanks!
Stefan
Re: 309 Bug: CTFL+SHIFT+F Search
Hello,
in the 308 the shortcuts CTRL+F and CTRL+SHIFT+F did toggle the corresponding find/search panels (when alread shown, they were hidden).
Currently using the 309 the panels may be only shown using these shortcuts but not hidden. One has to click around to hide them.
A piece of convenience and habits in product use lost.
Cheers
Piotr
in the 308 the shortcuts CTRL+F and CTRL+SHIFT+F did toggle the corresponding find/search panels (when alread shown, they were hidden).
Currently using the 309 the panels may be only shown using these shortcuts but not hidden. One has to click around to hide them.
A piece of convenience and habits in product use lost.
Cheers
Piotr
Re: 309 Bug: CTFL+SHIFT+F Search
One more reason to put the find box in the toolbar again, which seems to be under way
Best Regards David.P
Best Regards David.P
David.P
PDF-XChange Pro
PDF-XChange Pro
- Paul - Tracker Supp
- Site Admin
- Posts: 6897
- Joined: Wed Mar 25, 2009 10:37 pm
- Location: Chemainus, Canada
- Contact:
Re: 309 Bug: CTFL+SHIFT+F Search
Agreed David.
Best regards
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com