Bug? Flatten comments on licensed version adds BUY stamp

[ketter]

Running PDF-XChange Editor Version 3.0.306. Installed with a valid purchased serial key. If I use the Flatten Comments command, Editor inserts a "Click to BUY NOW!" stamp at the top left and right of every page in the PDF. Not good! I need this fixed ASAP so I can install this software to all my users!

Thanks,
Ken

[John - Tracker Supp]

Please email support with your serial number - do not post here - and we will advise if you serial is valid for the Editor 'PRO' functions or if it needs replacement/upgrading.

support@pdf-xchange.com

Thanks

[ketter]

John,

I looked at the serial number and it wasn't what I expected. I checked through past serial numbers and realized it was the one I used for PDF XChange Viewer Pro. The first time I installed Editor for testing I used that, subsequent installs used the purchased Editor serial number, but for some reason it didn't register the new serial. So I'm going to clean things up and re-install and I will post back the results.

Ken

[Tracker Supp-Stefan]

Hi Ken,

Certainly please try that, and if it's still not working, do e-mail us the license key that's causing you problems and we should be able to assist!

Regards,
Stefan

[ketter]

That was it. My bad. I should've verified the serial number prior to posting.

Ken

[Tracker Supp-Stefan]