Change file extension does not work with docx
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Change file extension does not work with docx
Hello,
i am using PDF-Xchange pro 5 and office2pdf 5 to create pdf from MS Word 2007.
When i check the option "change file extension to pdf" in the options menu in the sektion "links", the extensions of .docx-files will be changed to .dpdf.
Is there a way to fix this problem?
Does PDF-Xchange 2012 work with docx-files?
Thank you,
Axel
i am using PDF-Xchange pro 5 and office2pdf 5 to create pdf from MS Word 2007.
When i check the option "change file extension to pdf" in the options menu in the sektion "links", the extensions of .docx-files will be changed to .dpdf.
Is there a way to fix this problem?
Does PDF-Xchange 2012 work with docx-files?
Thank you,
Axel
- Paul - Tracker Supp
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Re: Change file extension does not work with docx
Hi axelisler
thanks for the report. It would appear that we are not converting .docx files correctly. Can you confirm this? If this is correct you should find that .doc files change to .pdf correctly but that .docx converts to .dpdf.
Is this what you are seeing? Can you send your document that we may use it for our tests?
I have raised a support request ticket for this. Please refer to RT#1649: .docx files do not convert extensions to .pdf in Office Addin. when asking about the progress of this.
thanks for the report. It would appear that we are not converting .docx files correctly. Can you confirm this? If this is correct you should find that .doc files change to .pdf correctly but that .docx converts to .dpdf.
Is this what you are seeing? Can you send your document that we may use it for our tests?
I have raised a support request ticket for this. Please refer to RT#1649: .docx files do not convert extensions to .pdf in Office Addin. when asking about the progress of this.
Best regards
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Re: Change file extension does not work with docx
Hello,
i have no problem to convert the docx-files to pdf, it is just about the link in the document.
I post a link to ../xyz.docx in a word document. pdf-xchange convert it to pdf and change the link into ../xyz.dpdf.
When i change the link to xyz.doc, pdf-xchange will change the link corectly to xyz.pdf.
It seem's like pdf-xchange just change the last 3 letters to pdf and ignore that the extension sometimes has 4 or more letters.
Thank you.
Axel
i have no problem to convert the docx-files to pdf, it is just about the link in the document.
I post a link to ../xyz.docx in a word document. pdf-xchange convert it to pdf and change the link into ../xyz.dpdf.
When i change the link to xyz.doc, pdf-xchange will change the link corectly to xyz.pdf.
It seem's like pdf-xchange just change the last 3 letters to pdf and ignore that the extension sometimes has 4 or more letters.
Thank you.
Axel
- Paul - Tracker Supp
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Re: Change file extension does not work with docx
Hi axelisler,
yes that's what we see. It is the conversion of the links in the document. You have identified this correctly. It is changing only the last 3 characters and needs to be changed to accommodate 4 letter file extensions also.
We'll post here when this is done.
hth
yes that's what we see. It is the conversion of the links in the document. You have identified this correctly. It is changing only the last 3 characters and needs to be changed to accommodate 4 letter file extensions also.
We'll post here when this is done.
hth
Best regards
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Re: Change file extension does not work with docx
OK, i will wait and see
- Paul - Tracker Supp
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Re: Change file extension does not work with docx
Best regards
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
- Paul - Tracker Supp
- Site Admin
- Posts: 6897
- Joined: Wed Mar 25, 2009 10:37 pm
- Location: Chemainus, Canada
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Re: Change file extension does not work with docx
Hi axelisler,
we have addressed the issue and the fix will be available in build 206 later in the week. Keep an eye on the downloads page for 206, test and confirm the fix please.
we have addressed the issue and the fix will be available in build 206 later in the week. Keep an eye on the downloads page for 206, test and confirm the fix please.
Best regards
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Re: Change file extension does not work with docx
Hi,
i can't find revision 206, is ist not ther yet?
i can't find revision 206, is ist not ther yet?
- Tracker Supp-Stefan
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Re: Change file extension does not work with docx
Hello axelisler,
It was Thanksgiving in Canada (where our head office is) yesterday so most of the devs there didn't work and that delayed the new build.
We will have an update on the status of build 206 for you later today.
Best,
Stefan
It was Thanksgiving in Canada (where our head office is) yesterday so most of the devs there didn't work and that delayed the new build.
We will have an update on the status of build 206 for you later today.
Best,
Stefan
Re: Change file extension does not work with docx
OK, thank you.
Does the live update work properly for this update?
I have started the live update but the tool cant find any new programs.
Can you send me a link to the file, please?
Does the live update work properly for this update?
I have started the live update but the tool cant find any new programs.
Can you send me a link to the file, please?
- Tracker Supp-Stefan
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Re: Change file extension does not work with docx
Hi axelisler,
We are actually working on a specific issue with digital certificates/timestamp servers, and once this is resolved we will publish build 206. So for the moment the Live update is working correctly in notifying you there are no updates available
Best,
Stefan
We are actually working on a specific issue with digital certificates/timestamp servers, and once this is resolved we will publish build 206. So for the moment the Live update is working correctly in notifying you there are no updates available
Best,
Stefan
Re: Change file extension does not work with docx
Hi,
i just tried the actual Version from your download page, it is the Current Version 5.0.265 (Updated on 11 Oct 2012).
The bug with the filename in the link is still there.
Nothing happend?
i just tried the actual Version from your download page, it is the Current Version 5.0.265 (Updated on 11 Oct 2012).
The bug with the filename in the link is still there.
Nothing happend?
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Re: Change file extension does not work with docx
HI axelisler,
it's working correctly for me. See attached examples.
Can you send me your sample files for me to look at?
regards
it's working correctly for me. See attached examples.
Can you send me your sample files for me to look at?
regards
- Attachments
-
- test.zip
- (23.23 KiB) Downloaded 227 times
Best regards
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Re: Change file extension does not work with docx
Hi,
i post a example to explain my problem.
i hope you understand now. the creation of links to any files does work fine, but the automatic change of the fileextension in the link make problems.
we have many many word documents and want to convert all to pdf, so all filenames have also be changed from .doc or .docx or .docm to .pdf
thank you
axel
i post a example to explain my problem.
i hope you understand now. the creation of links to any files does work fine, but the automatic change of the fileextension in the link make problems.
we have many many word documents and want to convert all to pdf, so all filenames have also be changed from .doc or .docx or .docm to .pdf
thank you
axel
- Attachments
-
- example.zip
- example for converting links in pdf-files
- (76.87 KiB) Downloaded 244 times
- Paul - Tracker Supp
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Re: Change file extension does not work with docx
Hi again Axel,
the samples you provided were not created using build 265 but 263. The fix is in build 265 so can you please update to 265 and test again? Before sending the files please check the document properties to confirm the build of the driver that created them.
hth
the samples you provided were not created using build 265 but 263. The fix is in build 265 so can you please update to 265 and test again? Before sending the files please check the document properties to confirm the build of the driver that created them.
hth
Best regards
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Re: Change file extension does not work with docx
Hi,
sorry, my mistake. I load the update before lunch and create the files after.
I forgot to install the update first.
Now i've made a test and everything will work fine.
Thank you very much, this will save many houres of changing documentformats and filenames.
Axel
sorry, my mistake. I load the update before lunch and create the files after.
I forgot to install the update first.
Now i've made a test and everything will work fine.
Thank you very much, this will save many houres of changing documentformats and filenames.
Axel
- Tracker Supp-Stefan
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Re: Change file extension does not work with docx
Hi Axel,
Great to hear all is working now!
Regards,
Stefan
Great to hear all is working now!
Regards,
Stefan