Sharing bug

This Forum is for the use of End Users requiring help and assistance for Tracker Software's PDF-XChange Printer Drivers only - Please do not post requests for older versions of PDF-XChange or the PDF-Tools/OFFice2PDF applications here

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PdfSnooper
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Posts: 27
Joined: Sun May 29, 2011 10:36 pm

Sharing bug

Post by PdfSnooper » Mon Sep 10, 2012 1:19 am

The Windows 7 log keeps logging this error:

"The print spooler failed to share printer PDF-XChange 4.0 with shared resource name PDF-XChange 4.0. Error 2114. The printer cannot be used by others on the network."

How do I get rid of this error? I don't need to share this printer, if it was even possible. I just need to get rid of the error.

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Tracker Supp-Stefan
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Re: Sharing bug

Post by Tracker Supp-Stefan » Mon Sep 10, 2012 7:26 am

Hello PdfSnooper,

It's not possible to share one of our virtual printers - so please make sure to go to Start -> Devices and printers, locate our PDF-XChange printer and right click it. From the drop down menu select "Printer Properties" and then click on the "Sharing" tab and make sure none of the sharing options is turned on.

Best,
Stefan

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