Hello,
I'm evaluating PDF Exchange 2012 PRO in front of the purchase decision (approx 500 lic).
- Creating PDF from MS Office documents (via toolbar) crashes asking for the storage location of the created pdf as shown on the screenshots attached.
- Direct printing to the printer works fine.
I have used the most actual MSI installer downloaded from the website.
I tried deinstall, reinstall etc. No significant improvment.
Any ideas?
Regards
Piotr
PDF creation from Office Apps crashes
Moderators: TrackerSupp-Daniel, Tracker Support, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Tracker Supp-Stefan
-
- User
- Posts: 61
- Joined: Fri Aug 10, 2012 8:50 am
PDF creation from Office Apps crashes
You do not have the required permissions to view the files attached to this post.
-
- Site Admin
- Posts: 17949
- Joined: Mon Jan 12, 2009 8:07 am
- Location: London
Re: PDF creation from Office Apps crashes
Hello Piotr,
And welcome to our forums. The issue you are reporting is a known bug in build 263 - we are working on fixing that for the next build. In the mean time we can provide you with a link to build 262 for testing if you are interested? (I am not adding it directly here to this forum as it's on a low bandwidth server)
Best,
Stefan
And welcome to our forums. The issue you are reporting is a known bug in build 263 - we are working on fixing that for the next build. In the mean time we can provide you with a link to build 262 for testing if you are interested? (I am not adding it directly here to this forum as it's on a low bandwidth server)
Best,
Stefan
-
- User
- Posts: 61
- Joined: Fri Aug 10, 2012 8:50 am
Re: PDF creation from Office Apps crashes
Hello Stefan,
I'm glad getting quickly :
- welcome wishes
- confirmation of the problem and its status
- intermediate fix
Yes, please provide me the link to the 262 (earlier one?)
[I hope, that the build 262 doesn't contain bugs, which will hurt more... ]
Btw. When the next build is planned?
Greetings and thanks from Hamburg
Piotr
I'm glad getting quickly :
- welcome wishes
- confirmation of the problem and its status
- intermediate fix
Yes, please provide me the link to the 262 (earlier one?)
[I hope, that the build 262 doesn't contain bugs, which will hurt more... ]
Btw. When the next build is planned?
Greetings and thanks from Hamburg
Piotr
-
- Site Admin
- Posts: 17949
- Joined: Mon Jan 12, 2009 8:07 am
- Location: London
Re: PDF creation from Office Apps crashes
Hi Piotr,
I just e-mailed you the link, and unfortunately I do not have an exact date for build 264. I've also send you a link to the version history page so that you can see what was fixed in build 263 compared to 262.
Best,
Stefan
I just e-mailed you the link, and unfortunately I do not have an exact date for build 264. I've also send you a link to the version history page so that you can see what was fixed in build 263 compared to 262.
Best,
Stefan
-
- Site Admin
- Posts: 5219
- Joined: Tue Jun 29, 2004 10:34 am
- Location: United Kingdom
Re: PDF creation from Office Apps crashes
Build 264 is due early next week ...
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.
Best regards
Tracker Support
http://www.tracker-software.com
Best regards
Tracker Support
http://www.tracker-software.com