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PDF-XChange 4.0 build 162
I have a registration code and product id
Single user license
I use the software to create a PDF file of my landscape designs (Landworks AutoCad), I then take the PDF file to the print shop to print out in A3 or A2 size.
I was successfully using the software for ages on my old PC (windows XP) which suddenly died last week. I re-installed the software on my new PC this week.
Since re-installing software on new PC (windows 7), every time I try to create a PDF file of my landscape design my PC crashes and I receive a blue screen then the PC reboots itself. Then PC gives me a message on the screen - see message below.
Did I not re-install the software correctly?
Can you help me fix this problem please?
Windows has recovered from an unexpected shutdown
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081
Additional information about the problem:
OS Version: 6_1_7601
Service Pack: 1_0
Files that help describe the problem:
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- Tracker Supp-Stefan
- Site Admin
- Posts: 13376
- Joined: Mon Jan 12, 2009 8:07 am
- Location: London
I believe we resolved your problem over e-mails. The issue was that build 162 you had was not optimized for win7.
Now, as you just confirmed, with the latest one (193) everything is up and running.