Unable to OCR: The resulting file could not be saved

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thegorilla
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Posts: 2
Joined: Sun Mar 26, 2023 11:15 pm

Unable to OCR: The resulting file could not be saved

Post by thegorilla »

Please help: When attempting to run OCR or 'Enhance scans', I am unable to do so.


"
A critical error occurred during operation:
Error [System]: Unspecified error.
The resulting file could not be saved.
"
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Settings:
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PDF X-Change Editor Plus Version: 9.5, build 367.0 (Enhanced OCR)
Windows 10 Pro, 40GB RAM, plenty of disk space, tried on multiple disks.
thegorilla
User
Posts: 2
Joined: Sun Mar 26, 2023 11:15 pm

Re: Unable to OCR: The resulting file could not be saved

Post by thegorilla »

I was able to continue my work by uninstalling PDF X-Change Plus, and then re-installing version 9.5, Build 366.0.

Performing 'Repair' from add/remove Programs did not resolve the issue.
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Dimitar - Tracker Supp
Site Admin
Posts: 1778
Joined: Mon Jan 15, 2018 9:01 am

Re: Unable to OCR: The resulting file could not be saved

Post by Dimitar - Tracker Supp »

Hello,

I guess the problem comes from a file that wasn't updated correctly or damaged during the installation of the new version.

May I ask you to uninstall all the PDF Xchange products you have on your computer and restart it?

When the system is loaded again, please use this installer to install your product:

https://www.pdf-xchange.com/EditorV9.x64.msi

After that please check if the problem is resolved.

Regards.
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