367 - Default OCR not working for some files

Discussion for the End User use of OCR in PDF-XChange Editor and Viewer

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vince.theonerd
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367 - Default OCR not working for some files

Post by vince.theonerd »

I seem to have the same difficulty. I have installed the latest version of PDF XChange Editor (9.5.367.0) on my new computer (Windows 11 home). I do not have Enhanced OCR and the classic one was working just fine for me. Seems to still work alright in English (I haven't tested other languages). But the German OCR is not working reliably. In the screenshot below, I set it to OCR the entire document. Only fractions of it are processed. Other parts of similar image quality are not:
image.png
Any idea what might be wrong?
Thanks!
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TrackerSupp-Daniel
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Re: 367 - Default OCR not working for some files

Post by TrackerSupp-Daniel »

Hello, vince.theonerd

This post was originally part of this topic, but was split as it seems to be a separate issue entirely: viewtopic.php?t=40088

Could I ask you to please send us a copy of the document which you are performing this OCR on? It would also be helpful if you could please include a screenshot of your help > about window, for confirmation.

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

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