Hello,
When Flatting large pdfs. PDF xchange is removing the image and appears to be zooming in on a section of the pdf document. Any suggestions on what is causing this?
Issue with Flatting
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- Paul - Tracker Supp
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Re: Issue with Flatting
Hi Jake,
thanks for the post and report.
I am not sure that I am familiar with the behaviour described. Can you take a screen grab? Preferably animated?
Do you mean large as in a large page format, or many pages?
Perhaps you can send a sample file with instructions on how to reproduce the issue?
I am keen to better understand what is happening for you.
thanks for the post and report.
I am not sure that I am familiar with the behaviour described. Can you take a screen grab? Preferably animated?
Do you mean large as in a large page format, or many pages?
Perhaps you can send a sample file with instructions on how to reproduce the issue?
I am keen to better understand what is happening for you.
Best regards
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Re: Issue with Flatting
Thank you for the quick response. I talked with one of the persons having this issue and they are getting together the request info/docs. I will post them once I receive them.
- Paul - Tracker Supp
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Re: Issue with Flatting
It is genuinely my pleasure to help where I can Jake.
...standing by...
...standing by...
Best regards
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Re: Issue with Flatting
Attached are the documents of a before and after. I also have a screen recording of the steps taken to produce, but cannot attach a mkv file.
Re: Issue with Flatting
Hello,
It looks like it was figured out what was going on. You can consider this issue resolved. Thank you for your time.
It looks like it was figured out what was going on. You can consider this issue resolved. Thank you for your time.
- Tracker Supp-Stefan
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Re: Issue with Flatting
Hello JakeSigma,
Happy to hear that! Case closed!
Kind regards,
Stefan
Happy to hear that! Case closed!
Kind regards,
Stefan