PDF gray screen? Not readable

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ddunnegan
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Posts: 1
Joined: Tue Dec 27, 2022 6:51 pm

PDF gray screen? Not readable

Post by ddunnegan »

Hello,

Apologies as I tried to search for resolution using key word but am missing any topics already established. After downloading, exporting or saving a PDF, my viewer will show the image as illegible. There is a gray background and the text is blurry.
Screenshot 2022-12-27 140716.png
Windows 10 Enterprise
PDF X-Change Editor Ply Version 9.5 Build 366.0
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Paul - Tracker Supp
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Location: Chemainus, Canada
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Re: PDF gray screen? Not readable

Post by Paul - Tracker Supp »

Hi ddunnegan,

thanks for the post and report. This is not something I have seen before. Does it happen on any PDF for you or only certain ones?
May we see the PDF that you took a screen shot of?
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
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