Sign document issue with already signed documents  SOLVED

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dasy2k1
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Joined: Mon Feb 15, 2016 10:55 am
Location: Birmingham UK

Sign document issue with already signed documents

Post by dasy2k1 »

Hi there, we regularly need to sign documents as both produced and checked often in bulk and as such use tools scripts to do so
(the attachment has our 2 tools in it)

up to version 9.3 this worked absolutely fine,
but in version 9.4 (build 363 and 364) the second signature no longer works and throws an error
Screenshot 2022-11-25 123346.png
the previous signatures allowed document signing, form filling and comments but the placing of a second signature using the tools is behaving as if the allow signing was not present.
in all cases there are no pre-existing signature form fields on the document
it works fine manually in the editor.

is this a bug or are we doing something wrong?
test signing.zip
(2.72 KiB) Downloaded 38 times
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Tracker Supp-Stefan
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Re: Sign document issue with already signed documents  SOLVED

Post by Tracker Supp-Stefan »

Hello dasy2k1,

This is a known issue in the current build that would be fixed for the upcoming one (which is due for release next week if all goes smoothly).

Kind regards,
Stefan
dasy2k1
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Posts: 65
Joined: Mon Feb 15, 2016 10:55 am
Location: Birmingham UK

Re: Sign document issue with already signed documents

Post by dasy2k1 »

Thanks Stephan ,
looking forward to the next build in that case
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Tracker Supp-Stefan
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Sign document issue with already signed documents

Post by Tracker Supp-Stefan »

:)
dasy2k1
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Posts: 65
Joined: Mon Feb 15, 2016 10:55 am
Location: Birmingham UK

Re: Sign document issue with already signed documents

Post by dasy2k1 »

Confirmed fixed in 9.5.365

now to get our IT to roll this out to users :roll:
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Dimitar - Tracker Supp
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Sign document issue with already signed documents

Post by Dimitar - Tracker Supp »

:)
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