récuperer licence
Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan
-
- User
- Posts: 7
- Joined: Sat Apr 10, 2021 2:34 pm
récuperer licence
Bonjour
je vais dans les prochain jour , installer windows 11 sur un nouveau SSD .
Comment dois je procéder pour récupérer la licence de PDF XCHANGE PRO sur mon PC (w10)et réinstaller sur w11?
par avance merci
je vais dans les prochain jour , installer windows 11 sur un nouveau SSD .
Comment dois je procéder pour récupérer la licence de PDF XCHANGE PRO sur mon PC (w10)et réinstaller sur w11?
par avance merci
- Paul - Tracker Supp
- Site Admin
- Posts: 6901
- Joined: Wed Mar 25, 2009 10:37 pm
- Location: Chemainus, Canada
- Contact:
Re: récuperer licence
Hi avi@securite-avi.fr,
we allow two devices per single user license, if this is your second device it should allow activation without doping anything more than adding the key and hitting "Activate" when prompted.
If you already have two devices registered you will need to log into your account https://www.pdf-xchange.com/myaccount and use the "Activations List" associated with the license. There you can select and "de-register" a device to free up a slot for your new Windows 11 machine.
Let me know how that goes for you?
we allow two devices per single user license, if this is your second device it should allow activation without doping anything more than adding the key and hitting "Activate" when prompted.
If you already have two devices registered you will need to log into your account https://www.pdf-xchange.com/myaccount and use the "Activations List" associated with the license. There you can select and "de-register" a device to free up a slot for your new Windows 11 machine.
Let me know how that goes for you?
Best regards
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
-
- User
- Posts: 7
- Joined: Sat Apr 10, 2021 2:34 pm
Re: récuperer licence
Bonjour
merci beaucoup pour ces précision.
Des que j'ai installé w11 et installé PDF je vous tiendrais informé.
bonne journée
merci beaucoup pour ces précision.
Des que j'ai installé w11 et installé PDF je vous tiendrais informé.
bonne journée
- Tracker Supp-Stefan
- Site Admin
- Posts: 17948
- Joined: Mon Jan 12, 2009 8:07 am
- Location: London
- Contact:
-
- User
- Posts: 7
- Joined: Sat Apr 10, 2021 2:34 pm
Re: récuperer licence
Bonjour
Ça y est je suis passé a Windows 11.
1-J'ai supprimé la clé dans "PDF XCHANGE EDITOR" de mon ancien HDD WINDOWS 10.
2-j'ai copier collé la clé xchange editor sur windows 11 mais ca ne fonctionne pas !!
Onglet "clé de licence" : Clé expiré!
pouvez vous m'aider
par avance merci
Ça y est je suis passé a Windows 11.
1-J'ai supprimé la clé dans "PDF XCHANGE EDITOR" de mon ancien HDD WINDOWS 10.
2-j'ai copier collé la clé xchange editor sur windows 11 mais ca ne fonctionne pas !!
Onglet "clé de licence" : Clé expiré!
pouvez vous m'aider
par avance merci
- Radi - Tracker Supp
- Site Admin
- Posts: 600
- Joined: Tue Mar 03, 2015 12:46 pm
Re: récuperer licence
Hello avi@securite-avi.fr,
We allow only English posts on this forum. If you would like to ask a question, please do it in English.
About the licensing issue you are experiencing - please contact us at support@pdf-xchange.com and please do not post your license key or screenshots of it on this public forum. Thanks.
Regards,
Radi
We allow only English posts on this forum. If you would like to ask a question, please do it in English.
About the licensing issue you are experiencing - please contact us at support@pdf-xchange.com and please do not post your license key or screenshots of it on this public forum. Thanks.
Regards,
Radi
-
- User
- Posts: 7
- Joined: Sat Apr 10, 2021 2:34 pm
Re: récuperer licence
Hello
Ok, for English, I would go through a translator.
For the screenshots the key was only very partially visible.
I uploaded the link to my account and inserted the key everything is ok.
Thanks
Cordially
Ok, for English, I would go through a translator.
For the screenshots the key was only very partially visible.
I uploaded the link to my account and inserted the key everything is ok.
Thanks
Cordially
- Paul - Tracker Supp
- Site Admin
- Posts: 6901
- Joined: Wed Mar 25, 2009 10:37 pm
- Location: Chemainus, Canada
- Contact:
Re: récuperer licence
Hi avi@securite-avi.fr,
I am pleased that this is sorted and working for you.
Do not hesitate to get back to us if you find yourself with additional questions anytime.
I am pleased that this is sorted and working for you.
Do not hesitate to get back to us if you find yourself with additional questions anytime.
Best regards
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com