HELP! Need XChange Editor 9.4.364_x64.msi installer file

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zhugecaomao
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HELP! Need XChange Editor 9.4.364_x64.msi installer file

Post by zhugecaomao »

Hi, i want to update my xchange editor plus to new version 9.5.365, but during update shows need previous version 9.4.364 install msi file, but i do not have this file already and also can not download from official website, anyone can please pass this file to me?
Screenshot 2022-11-30 150323.png
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Tracker Supp-Stefan
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Re: HELP! Need XChange Editor 9.4.364_x64.msi installer file

Post by Tracker Supp-Stefan »

Hello zhugecaomao,

Did anything happen with the 364 build on your machine?
Normally you should be able to uninstall that without such messages and prompts.
Or was the previous build installed for you by your system administrators?

Please e-mail us to support@pdf-xchange.com with your order number and we will get you the correct download link.

Kind regards,
Stefan
zhugecaomao
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Posts: 12
Joined: Wed Jun 29, 2022 9:52 am

Re: HELP! Need XChange Editor 9.4.364_x64.msi installer file

Post by zhugecaomao »

Tracker Supp-Stefan wrote: Wed Nov 30, 2022 9:24 am Hello zhugecaomao,

Did anything happen with the 364 build on your machine?
Normally you should be able to uninstall that without such messages and prompts.
Or was the previous build installed for you by your system administrators?

Please e-mail us to support@pdf-xchange.com with your order number and we will get you the correct download link.

Kind regards,
Stefan
Thanks for your reply, will do so.
zhugecaomao
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Posts: 12
Joined: Wed Jun 29, 2022 9:52 am

Re: HELP! Need XChange Editor 9.4.364_x64.msi installer file

Post by zhugecaomao »

Please help to delete this post, problem solved. thanks
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Radi - Tracker Supp
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Re: HELP! Need XChange Editor 9.4.364_x64.msi installer file

Post by Radi - Tracker Supp »

Hello zhugecaomao,

There is no need to delete the topic entirely. Let it stay for a guide in case anyone else comes with a similar issue - so they know that they need to contact us via e-mail directly.

Regards,
Radi
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