Cannot Edit Text in Text Box Since Update

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dkm heating and air
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Cannot Edit Text in Text Box Since Update

Post by dkm heating and air »

My software updated yesterday and now when I double click a text box I am unable to edit the text it contains.
Willy Van Nuffel
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Re: Cannot Edit Text in Text Box Since Update

Post by Willy Van Nuffel »

Are you talking about text boxes belonging to the text layer or belonging to the comments layer ?

To be able to edit the text boxes in the text layer, you must first click the "Edit Content" button in the "Content Editing Toolbar".

N.B.: In PDF-XChange v5.5.316.0, myself, I can not reproduce the problem.
dkm heating and air
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Re: Cannot Edit Text in Text Box Since Update

Post by dkm heating and air »

For the typewriter, textbox, and callout comments: after I create them, I cannot double click the box to edit text. I just came across this issue today and recall the program updating yesterday. I uninstalled and reinstalled and still have the same problem.

Whether I use edit comment or edit content makes no difference either.
dkm heating and air
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Re: Cannot Edit Text in Text Box Since Update

Post by dkm heating and air »

Nevermind.. My hand/selection tool was set in exclusive mode. Sorry for the confusion
Willy Van Nuffel
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Re: Cannot Edit Text in Text Box Since Update

Post by Willy Van Nuffel »

Good to know. Thanks for the feedback.
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Patrick-Tracker Supp
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Re: Cannot Edit Text in Text Box Since Update

Post by Patrick-Tracker Supp »

Hi Guys,

Sorry for our latency in replying to this thread. Glad we can consider resolved.

Cheers! :D
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Cheers,

Patrick Charest
Tracker Support North America
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Jensen Head
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Re: Cannot Edit Text in Text Box Since Update

Post by Jensen Head »

I'm having a similar problem: After switching to the "Edit" / "Text" tool, I can't edit a text element in an unprotected PDF document:
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2022-09-14_12-59-39.png
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Unable to edit text.gif
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Exclusive Mode is off.
PDF-XChange Editor Plus 9.4, build 363.0 (Enhanced OCR).
Attachments
Unable to edit text.pdf
(139.38 KiB) Downloaded 23 times
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Tracker Supp-Stefan
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Re: Cannot Edit Text in Text Box Since Update

Post by Tracker Supp-Stefan »

Hello Jensen Head,

Do you have the "Edit text elements as blocks" selected:
image.png

As with that on - I had no issues modifying your sample:
image(1).png
Kind regards,
Stefan
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Jensen Head
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Re: Cannot Edit Text in Text Box Since Update

Post by Jensen Head »

Tracker Supp-Stefan wrote: Wed Sep 14, 2022 12:10 pmDo you have the "Edit text elements as blocks" selected (...) As with that on - I had no issues modifying your sample
Stefan, this is strange, but it seems that the problem is floating. I downloaded the file provided to you earlier, and the text is correctly edited. The item "Edit Text Elements as Blocks" was included earlier and now. However, in another document I met a similar situation:
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Cannot Edit Text in Text Box.gif
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(this is editable text and curved text. I added the block of text myself just before recording this demo. I saved the document, reopened it, and the text began to edit correctly)
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Tracker Supp-Stefan
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Re: Cannot Edit Text in Text Box Since Update

Post by Tracker Supp-Stefan »

Hello Jensen Head,

Can I please have a copy of that page which you used for the gif?
I suspect that some of that content is vector objects rather than actual text.

Kind regards,
Stefan
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Jensen Head
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Re: Cannot Edit Text in Text Box Since Update

Post by Jensen Head »

Tracker Supp-Stefan wrote: Tue Sep 20, 2022 11:59 amCan I please have a copy of that page which you used for the gif?
I'm sorry I didn't backup the document at this stage of working with it and continued editing in AA. It, AA, is not as smart and feature rich, but it is more predictable when editing a document with complex formatting and many overlapping blocks of various types. I am very sad to report this. You can see that I root for your product with all my heart, I want it to get better. And when it comes to batch processing, it has no equal. But editing documents is not yet his forte, unfortunately.
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Paul - Tracker Supp
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Re: Cannot Edit Text in Text Box Since Update

Post by Paul - Tracker Supp »

Thanks for the feedback Jensen Head.

We are always interested in improving the product and your input is always helpful. That you support us is clear. Sometimes the truth hurts, but it remains the truth and I respect that you can speak it.

Hopefully as we continue to develop our editing capabilities things will improve.
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
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TrackerSupp-Daniel
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Re: Cannot Edit Text in Text Box Since Update

Post by TrackerSupp-Daniel »

Hello, Jensen Head

I also want to add to this, in your screenshot, you specifically have the "edit > shapes" mode active,
image.png
image.png (23.06 KiB) Viewed 549 times
not the "Edit > text" or "Edit > all content" modes:
image(2).png
image(2).png (13.78 KiB) Viewed 549 times
image(1).png
image(1).png (20.1 KiB) Viewed 549 times
In your initial report you said you were using the "Edit > text" tool specifically, so I wanted to verify that you were indeed using the aforementioned tool mode.

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

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