Bug: Reply to highlight comment shows as type Sticky Note

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chrisjj
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Bug: Reply to highlight comment shows as type Sticky Note

Post by chrisjj »

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Sean - Tracker
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Re: Bug: Reply to highlight comment shows as type Sticky Note

Post by Sean - Tracker »

Hi Chris,

The replies used for all comment styles are sticky notes.

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Sean Godley
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Tracker Software Products (Canada) LTD
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chrisjj
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Re: Bug: Reply to highlight comment shows as type Sticky Note

Post by chrisjj »

Sean - Tracker wrote: Tue Aug 02, 2022 8:42 pm The replies used for all comment styles are sticky notes.
Yup, that fits with my bug report.
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Sean - Tracker
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Re: Bug: Reply to highlight comment shows as type Sticky Note

Post by Sean - Tracker »

Hi Chris,

Yes - this is the intended behaviour.

Kind regards,
Sean Godley
Technical Writer
Tracker Software Products (Canada) LTD
Sales: +1 (250) 324-1621
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chrisjj
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Re: Bug: Reply to highlight comment shows as type Sticky Note

Post by chrisjj »

Why intend that replies to highlights are type Sticky Note rather than type Highlight??
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Sean - Tracker
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Re: Bug: Reply to highlight comment shows as type Sticky Note

Post by Sean - Tracker »

Hi Chris,

The purpose of adding replies to comments is to facilitate note-taking, or a conversation between multiple viewers/editors of a document. Sticky notes are the best option for this purpose.

Kind regards,
Sean Godley
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Tracker Software Products (Canada) LTD
Sales: +1 (250) 324-1621
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chrisjj
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Re: Bug: Reply to highlight comment shows as type Sticky Note

Post by chrisjj »

Sean - Tracker wrote: Wed Aug 03, 2022 6:48 pm The purpose of adding replies to comments is to facilitate note-taking, or a conversation between multiple viewers/editors of a document. Sticky notes are the best option for this purpose.
But Sticky Notes are not used for this purpose. Replies are. And Replies are nothing like Sticky Notes. E.g. they are located at a highlight, not freely positioned.
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Sean - Tracker
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Re: Bug: Reply to highlight comment shows as type Sticky Note

Post by Sean - Tracker »

Hi Chris,

Sticky notes are used for this purpose (replies to comments) in PDF-XChange Editor. There is no practical difference between using a sticky note for replying to a comment and using a normal reply, as is seen in Adobe Acrobat. As indicated, the purpose of adding replies to comments is to facilitate note-taking, or a conversation between multiple viewers/editors of a document. Using sticky note replies is an efficient way to do this and meets the conditions of the ISO PDF Specification, which is what we use as our guide for creating and maintaining PDF software.

Kind regards,
Sean Godley
Technical Writer
Tracker Software Products (Canada) LTD
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623
chrisjj
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Re: Bug: Reply to highlight comment shows as type Sticky Note

Post by chrisjj »

> There is no practical difference between using a sticky note for replying to a comment and using a normal reply

Untrue. The program's (ab)use of a sticky note changes the type - as reported.
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Paul - Tracker Supp
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Re: Bug: Reply to highlight comment shows as type Sticky Note

Post by Paul - Tracker Supp »

Hi Chris,

it seems to me that using a sticky note is common. I replied to a highlight using our Editor, Foxit and Adobe Reader X and all resulted in Sticky Notes, even the one that was only a highlight, replying in Adobe created a sticky note.

See this sample.
LoremIpsum.pdf
(15.72 KiB) Downloaded 19 times
I don't see this changing.
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
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