Print on windows right-clic menu  SOLVED

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the_qd
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Joined: Thu Jun 16, 2022 10:58 am

Print on windows right-clic menu

Post by the_qd »

Hello,

I set PDF XChange viewer pro by default to open pdf files but I notice that, in the windows explorer, if I right click on a pdf file, I don't have the "print" option anymore
However, if I set Acrobat Reader by default, the "print" option appears.

I didn't have this problem before I reinstalled Windows 10 and the software.

Do you know how to make "print" reappear in the windows contextual menu?

Thank you very much
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Paul - Tracker Supp
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Re: Print on windows right-clic menu

Post by Paul - Tracker Supp »

Hi the_qd,

did you install the PDF-XChange Viewer or PDF-XChange Editor? The Viewer is old and no longer enjoying development, I don't remember it ever having the Explorer context option to Print, but the PDF-XChange Editor definitely does.

Can you check Help then About and tell us if you are running the PDF-XChange Viewer or Editor?

Viewer:
image.png
Editor:
image1.png
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
the_qd
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Posts: 3
Joined: Thu Jun 16, 2022 10:58 am

Re: Print on windows right-clic menu

Post by the_qd »

Hello Paul,

Thank you for your answer.

It's the viewer pro and not the editor

On 2 others computers (windows 10 and windows 7), I have the same version and I have "print" on contextual menu.

Have you any idea?
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Paul - Tracker Supp
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Re: Print on windows right-clic menu  SOLVED

Post by Paul - Tracker Supp »

HI again the_qd,

It sounds like the shell extensions is not associated with the Viewer on this pone PC. The first thing to try is to reinstall the Viewer.

Let me know how that goes?
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
the_qd
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Posts: 3
Joined: Thu Jun 16, 2022 10:58 am

Re: Print on windows right-clic menu

Post by the_qd »

Hello again,

That's the good solution.

I uninstalled properly and reinstalled and it works
Sometimes the best solutions are the simplest

Thanks Paul for your help
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TrackerSupp-Daniel
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Print on windows right-clic menu

Post by TrackerSupp-Daniel »

:)
Daniel McIntyre - Support Technician
Tracker Software Products (Canada) LTD

Support: <Support@tracker-software.com>
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