Possible bug with labeling tag fields ("Subject", "Keywords" and "Description")

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Jensen Head
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Possible bug with labeling tag fields ("Subject", "Keywords" and "Description")

Post by Jensen Head »

"Document Properties" window:
Subject: subject-subject
Keywords: keywords-keywords
"Additional Metadata..." window:
Description: subject-subject
Keywords:
Subject, Keywords and Description tags.gif
Adobe Acrobat Pro DC 2022.001.20117 x64:
Adobe Acrobat Pro DC 2022.001.20117 x64.png
ExifTool:
Description: subject-subject
Keywords: keywords-keywords
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Tags example.pdf
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Jensen Head
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Re: Possible bug with labeling tag fields ("Subject", "Keywords" and "Description")

Post by Jensen Head »

PDF-XChange Editor Plus 9.2, build 359.0.png
Adobe Acrobat Pro DC 2022.001.20117 x64.png
ExifTool:
Subject: keyword 1, keyword 2, keyword 3
XMP.png
Attachments
Keywords.pdf
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TrackerSupp-Daniel
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Re: Possible bug with labeling tag fields ("Subject", "Keywords" and "Description")

Post by TrackerSupp-Daniel »

Hello, Jensen Head

Thank you for the report, We have reproduced this, it appears that a recent minor patch to one of our systems caused this, the Dev team is working on a resolution as we speak. For tracking:

RT#6091: Bug: Errors in XMP package - keyword metadata not saved in correct location.

Kind regards,
Daniel McIntyre - Support Technician
Tracker Software Products (Canada) LTD

Support: <Support@tracker-software.com>
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Jensen Head
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Re: Possible bug with labeling tag fields ("Subject", "Keywords" and "Description")

Post by Jensen Head »

This issue may be related to the one discussed in this thread:
_
Document Properties - Description - Additional Metadata bug.gif
Tags example 2.pdf
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(document generated in mPDF 8.1.1)
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TrackerSupp-Daniel
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Re: Possible bug with labeling tag fields ("Subject", "Keywords" and "Description")

Post by TrackerSupp-Daniel »

Hello, Jensen Head

I'm sorry, I don't understand what it is you are drawing attention to in the Gif here. We are looking at the Subject, keyword, and description fields for this report. You seem to call attention to the subject field initially, then you open the additional metadata and those fields are missing, which is indeed part of what we are looking at here, but then you call attention to the modified date, which seems to be consistent across the board?
Is there something I am missing here?

Kind regards,
Daniel McIntyre - Support Technician
Tracker Software Products (Canada) LTD

Support: <Support@tracker-software.com>
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Jensen Head
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Re: Possible bug with labeling tag fields ("Subject", "Keywords" and "Description")

Post by Jensen Head »

TrackerSupp-Daniel wrote: Fri Jun 10, 2022 6:09 pmthen you call attention to the modified date, which seems to be consistent across the board? Is there something I am missing here?
I paid attention not to the date, but to the lack of information in the XML metadata, which is visible on the first window of the document's properties. Although, they should appear in all three places: in "Document Properties" / "Description", "Additional Metadata..." / "Description", and "Additional Metadata..." / "Advanced".
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TrackerSupp-Daniel
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Re: Possible bug with labeling tag fields ("Subject", "Keywords" and "Description")

Post by TrackerSupp-Daniel »

Hello, Jensen Head

Understood, These are all separate fields so far as the document metadata is concerned and does not necessarily need to be mirrored. Until now we have not mirrored these items, but the Team is working on changing that for the future. It will be some time before that is complete, but it is in the pipeline, all as part of the ticket I created above.

Kind regards,
Daniel McIntyre - Support Technician
Tracker Software Products (Canada) LTD

Support: <Support@tracker-software.com>
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