Hi Guys,
I think it's fantastic that I can drag and drop individual pages directly from a file. However, if I paste the pages straight away into an Outlook email, the file is damaged. Is this a bug or is it due to Outlook?
Thanks very much.
Nimrod
Drag & Drop several Pages directly into a email whitout saving
Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan
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- TrackerSupp-Daniel
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Re: Drag & Drop several Pages directly into a email whitout saving
Hello, Nimrod_189
Thank you for the report, To test, this, can I ask you to send us an email with two attachments. One where you have extracted the pages to a local file (name the file "saved_locally" for clarity), and then a second attachment, added in the way that you said generated a broken PDF.
Our email address is support@pdf-xchange.com Please also include a link to this topic so we can get back on track quickly.
I do not believe there are any known issues which would cause an issue like this, but I am curious to know if the attachment is truly broken, or if perhaps, as I have seen before, the recipient accidentally has their device set to open PDF files with the incorrect software.
Kind regards,
Thank you for the report, To test, this, can I ask you to send us an email with two attachments. One where you have extracted the pages to a local file (name the file "saved_locally" for clarity), and then a second attachment, added in the way that you said generated a broken PDF.
Our email address is support@pdf-xchange.com Please also include a link to this topic so we can get back on track quickly.
I do not believe there are any known issues which would cause an issue like this, but I am curious to know if the attachment is truly broken, or if perhaps, as I have seen before, the recipient accidentally has their device set to open PDF files with the incorrect software.
Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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- User
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Re: Drag & Drop several Pages directly into a email whitout saving
Hallo TrackerSupp-Daniel,
i have send you a mail with the pdf-files.
Thank you for your help.
Nimrod
i have send you a mail with the pdf-files.
Thank you for your help.
Nimrod
- Paul - Tracker Supp
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Re: Drag & Drop several Pages directly into a email whitout saving
Hi Nimrod_189,
you appear to be running 9.2.359.0 and this was fixed since then.
Can you confirm that an update to the current build, 9.3.361.0 does indeed resolve the issue at your end?
please and thanks
you appear to be running 9.2.359.0 and this was fixed since then.
Can you confirm that an update to the current build, 9.3.361.0 does indeed resolve the issue at your end?
please and thanks
Best regards
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
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- User
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Re: Drag & Drop several Pages directly into a email whitout saving
Hi Paul,
many Thanks.
Yes indeed, the update to the current version seems to have fixed the problem.
Your program is just great and I love it.
Greeting Nimrod
many Thanks.
Yes indeed, the update to the current version seems to have fixed the problem.
Your program is just great and I love it.
Greeting Nimrod
- TrackerSupp-Daniel
- Site Admin
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Drag & Drop several Pages directly into a email whitout saving
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com