Drag & Drop several Pages directly into a email whitout saving

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Nimrod_189
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Posts: 23
Joined: Wed Sep 23, 2009 8:39 am

Drag & Drop several Pages directly into a email whitout saving

Post by Nimrod_189 »

Hi Guys,

I think it's fantastic that I can drag and drop individual pages directly from a file. However, if I paste the pages straight away into an Outlook email, the file is damaged. Is this a bug or is it due to Outlook?

Thanks very much.

Nimrod
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TrackerSupp-Daniel
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Joined: Wed Jan 03, 2018 6:52 pm

Re: Drag & Drop several Pages directly into a email whitout saving

Post by TrackerSupp-Daniel »

Hello, Nimrod_189

Thank you for the report, To test, this, can I ask you to send us an email with two attachments. One where you have extracted the pages to a local file (name the file "saved_locally" for clarity), and then a second attachment, added in the way that you said generated a broken PDF.
Our email address is Support@tracker-software.com Please also include a link to this topic so we can get back on track quickly.
I do not believe there are any known issues which would cause an issue like this, but I am curious to know if the attachment is truly broken, or if perhaps, as I have seen before, the recipient accidentally has their device set to open PDF files with the incorrect software.

Kind regards,
Daniel McIntyre - Support Technician
Tracker Software Products (Canada) LTD

Support: <Support@tracker-software.com>
Nimrod_189
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Posts: 23
Joined: Wed Sep 23, 2009 8:39 am

Re: Drag & Drop several Pages directly into a email whitout saving

Post by Nimrod_189 »

Hallo TrackerSupp-Daniel,

i have send you a mail with the pdf-files.

Thank you for your help.

Nimrod
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Paul - Tracker Supp
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Location: Chemainus, Canada
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Re: Drag & Drop several Pages directly into a email whitout saving

Post by Paul - Tracker Supp »

Hi Nimrod_189,

you appear to be running 9.2.359.0 and this was fixed since then.

Can you confirm that an update to the current build, 9.3.361.0 does indeed resolve the issue at your end?

please and thanks
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Nimrod_189
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Posts: 23
Joined: Wed Sep 23, 2009 8:39 am

Re: Drag & Drop several Pages directly into a email whitout saving

Post by Nimrod_189 »

Hi Paul,
many Thanks.

Yes indeed, the update to the current version seems to have fixed the problem.

Your program is just great and I love it.

Greeting Nimrod
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TrackerSupp-Daniel
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Joined: Wed Jan 03, 2018 6:52 pm

Drag & Drop several Pages directly into a email whitout saving

Post by TrackerSupp-Daniel »

:)
Daniel McIntyre - Support Technician
Tracker Software Products (Canada) LTD

Support: <Support@tracker-software.com>
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