can't extract pages

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tim sinclair
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Joined: Wed May 22, 2013 5:20 pm

can't extract pages

Post by tim sinclair »

The option under "Document" to extract pages is greyed out in my Xchange editor pro. Any ideas why and how to enable this?

Tim
Windows 8
tim sinclair
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Posts: 2
Joined: Wed May 22, 2013 5:20 pm

Re: can't extract pages

Post by tim sinclair »

tim sinclair wrote:The option under "Document" to extract pages is greyed out in my Xchange editor pro. Any ideas why and how to enable this?

Tim
Windows 8
Found my own answer! The 356-page manual for a Nikon camera is locked - copying, editing, etc not allowed. Stupid really - you'd think Nikon would want everyone to know how to use their equipment.
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Will - Tracker Supp
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Re: can't extract pages

Post by Will - Tracker Supp »

Hi tim,

Thanks for the posts - this is actually quite common with PDF product manuals.

I'm glad that you solved the problem though, let us know if there's anything else that we can do to help!

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
jsampsontheumpteenth
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Joined: Tue Sep 15, 2009 9:25 am

Re: can't extract pages

Post by jsampsontheumpteenth »

I have the same problem. I used PDF Unlocker on the PDF file but the destination details were still greyed out. Are there effective offline unlockers?
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TrackerSupp-Daniel
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Re: can't extract pages

Post by TrackerSupp-Daniel »

Hello, jsampsontheumpteenth

I am afraid that if there are, we cannot offer any help with locating them. We are obliged to respect the existing security on PDF docuemnts. If you do not have access to the original password for that security, or a copy of the unlocked original, there is nothing we can do here to help you.

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

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jsampsontheumpteenth
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Re: can't extract pages

Post by jsampsontheumpteenth »

I have another document with no restrictions but the same problem. Please advise.
jsampsontheumpteenth
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Re: can't extract pages

Post by jsampsontheumpteenth »

Or if page extraction does not work, can the software be set to find page numbers without having to do maths when there are prelims with Roman numerals?
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Dimitar - Tracker Supp
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Re: can't extract pages

Post by Dimitar - Tracker Supp »

Hello jsampsontheumpteenth,

Could you please send us one of the non-restricted files so we can check what the problem is with it?

Regards.
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