Error [PXCLib]: Required value not found"  SOLVED

Forum for the PDF-XChange Editor - Free and Licensed Versions

Moderators: TrackerSupp-Daniel, Tracker Support, Chris - Tracker Supp, Vasyl-Tracker Dev Team, Sean - Tracker, Paul - Tracker Supp, Tracker Supp-Stefan, Ivan - Tracker Software

Post Reply
zarkogajic
User
Posts: 993
Joined: Thu Sep 05, 2019 12:35 pm

Error [PXCLib]: Required value not found"

Post by zarkogajic » Thu Feb 18, 2021 10:40 am

Hi Support,

I have a defective document EU Editor (9.352) cannot open with:

image.png
image.png (81.08 KiB) Viewed 164 times

Adobe (Acrobat/Reader) does open it.

I see similar issue has happened in the past:
https://forum.tracker-software.com/viewtopic.php?f=62&t=26235
https://forum.tracker-software.com/viewtopic.php?f=62&t=22182

Should I upload somewhere (~200 MB)?


-žarko

User avatar
TrackerSupp-Daniel
Site Admin
Posts: 4612
Joined: Wed Jan 03, 2018 6:52 pm

Re: Error [PXCLib]: Required value not found"

Post by TrackerSupp-Daniel » Fri Feb 19, 2021 12:03 am

Hi, zarkogajic

Could I ask you to please send us a copy of a document with which you can reproduce this issue, so we can take a closer look at your case?

[Edit: accidentally posted when I went looking for a link] You can upload it as per the instructions here: https://www.tracker-software.com/knowle ... le-service

Kind regards,
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Support: <Support@tracker-software.com>
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

zarkogajic
User
Posts: 993
Joined: Thu Sep 05, 2019 12:35 pm

Re: Error [PXCLib]: Required value not found"

Post by zarkogajic » Mon Feb 22, 2021 2:00 pm

Hi Daniel,

Done.

p.s.
And already being processed by another support team member / via email...

-žarko

User avatar
Tracker Supp-Stefan
Site Admin
Posts: 14447
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Re: Error [PXCLib]: Required value not found"  SOLVED

Post by Tracker Supp-Stefan » Mon Feb 22, 2021 4:14 pm

Hello zarkogajic,

Thanks for the e-mail!
This is now with Alex, and I believe he is already looking at your file!

Kind regards,
Stefan

Post Reply