Editor prints the wrong colours
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Editor prints the wrong colours
Hello,
I have a problem: The print in the PDF-XChange editor is an other (wrong) colour.
I have never had issues with the PDF-Xchange viewer, currently I use the viewer for printing...
See attatchment for some printscreens with my comments.
Hopefully there is a simple solution.
Thanks!
I have a problem: The print in the PDF-XChange editor is an other (wrong) colour.
I have never had issues with the PDF-Xchange viewer, currently I use the viewer for printing...
See attatchment for some printscreens with my comments.
Hopefully there is a simple solution.
Thanks!
- Attachments
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- Problem.pdf
- (878.95 KiB) Downloaded 89 times
- Will - Tracker Supp
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Re: Editor prints the wrong colours
Hi info@dhbt.nl,
Thanks for the post - Can you please advise on the Version and build of the Editor that you're using, as well as the make and model of your printer?
Thanks,
Thanks for the post - Can you please advise on the Version and build of the Editor that you're using, as well as the make and model of your printer?
Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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Re: Editor prints the wrong colours
Hi Will,
Thank you for your reply en sorry for my delayed response.
My version of the Editor is V7.0, compiled 328.2
and my printer is a PDF printer: Bullzip PDF printer V 7.1.1218, but the problem occurs on all printers.
When i select "print as a image" then the colours are good, but I don't want to print as a image, because of the filesize and quality.
Did you see my attatchment (PDF file)?
I hope there is a solution!
Thanks,
Michel
Thank you for your reply en sorry for my delayed response.
My version of the Editor is V7.0, compiled 328.2
and my printer is a PDF printer: Bullzip PDF printer V 7.1.1218, but the problem occurs on all printers.
When i select "print as a image" then the colours are good, but I don't want to print as a image, because of the filesize and quality.
Did you see my attatchment (PDF file)?
I hope there is a solution!
Thanks,
Michel
- Will - Tracker Supp
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- Joined: Mon Oct 15, 2012 9:21 pm
- Location: London, UK
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Re: Editor prints the wrong colours
Hi Michel,
Thanks for the info. - Can you please try the latest release of the Editor, because I don't have any issues here:
https://www.pdf-xchange.com/downloads
Thanks,
Thanks for the info. - Can you please try the latest release of the Editor, because I don't have any issues here:
https://www.pdf-xchange.com/downloads
Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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- User
- Posts: 6
- Joined: Fri Jul 05, 2019 2:03 pm
Re: Editor prints the wrong colours
Hello Will,
Thanks.
I have installed the latest version, but no sadly no diffrence...
Hopefullly you can help me!
Greetings
Michel
Thanks.
I have installed the latest version, but no sadly no diffrence...
Hopefullly you can help me!
Greetings
Michel
- Paul - Tracker Supp
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Re: Editor prints the wrong colours
Hi Michel,
I am not sure how Will tested your file, I see only your explanation PDF. Can we get the original PDF that you used in those screen shots please?
regards
Paul
I am not sure how Will tested your file, I see only your explanation PDF. Can we get the original PDF that you used in those screen shots please?
regards
Paul
Best regards
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
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Re: Editor prints the wrong colours
Hi Paul,
Thanks for your reply.
Here are the original attatchments, see filename for description.
There is the original file and the 2 files (from the editor and the viewer), both printed with bullzip.
Thanks!
Michel
Thanks for your reply.
Here are the original attatchments, see filename for description.
There is the original file and the 2 files (from the editor and the viewer), both printed with bullzip.
Thanks!
Michel
- Attachments
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- good-PDF-XChangeViewer.pdf
- good (viewer)
- (17.4 KiB) Downloaded 54 times
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- wrong-PDF-XChangeEditor.pdf
- wrong coulor (Editor plus)
- (17.12 KiB) Downloaded 55 times
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- original.pdf
- original
- (17.62 KiB) Downloaded 58 times
- Paul - Tracker Supp
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Re: Editor prints the wrong colours
Hi Michel,
thanks for those. I seem to be getting the right colours when printing from the Editor.
See attached file EditorPrint_byPaul.pdf
Can you send your your color profile files from: c:\WINDOWS\system32\spool\drivers\color (just the .icm and .icc files is enough).
please and thanks
thanks for those. I seem to be getting the right colours when printing from the Editor.
See attached file EditorPrint_byPaul.pdf
Can you send your your color profile files from: c:\WINDOWS\system32\spool\drivers\color (just the .icm and .icc files is enough).
please and thanks
- Attachments
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- EditorPrint_byPaul.pdf
- (17.21 KiB) Downloaded 64 times
Best regards
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
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- User
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Re: Editor prints the wrong colours
Hello Paul,
Thanks! Great!
See attatchment for the icc files (in 6 zip files because of the maximum filesize).
I don't have icm files in this folder.
I am looking forward for your reply!
Michel
Thanks! Great!
See attatchment for the icc files (in 6 zip files because of the maximum filesize).
I don't have icm files in this folder.
I am looking forward for your reply!
Michel
- Attachments
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- color (6).zip
- (2.73 MiB) Downloaded 52 times
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- color (5).zip
- (2.14 MiB) Downloaded 55 times
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- color (4).zip
- (2.23 MiB) Downloaded 57 times
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- color (3).zip
- (2.17 MiB) Downloaded 58 times
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- color (2).zip
- (2.15 MiB) Downloaded 55 times
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- color (1).zip
- (3.47 MiB) Downloaded 55 times
- Tracker Supp-Stefan
- Site Admin
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Re: Editor prints the wrong colours
Hello Michel,
That is quite some colour profiles!
Do you have an .icc file with the name of your monitor?
If you move that out of the
C:\Windows\system32\spool\drivers\color
folder, and then restart the Editor - does the Editor then start showing the files correctly?
Also - I see you have colour profiles for your prinnters - so try moving the profiles for the printer on which you get the wrong colours - and see if that helps with your output to paper!
Regards,
Stefan
That is quite some colour profiles!
Do you have an .icc file with the name of your monitor?
If you move that out of the
C:\Windows\system32\spool\drivers\color
folder, and then restart the Editor - does the Editor then start showing the files correctly?
Also - I see you have colour profiles for your prinnters - so try moving the profiles for the printer on which you get the wrong colours - and see if that helps with your output to paper!
Regards,
Stefan
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Re: Editor prints the wrong colours
Hello Stefan,
Thanks!
It seems that was the problem.
As far as I now can see everything works great!
Have a nice day!
Michel
Thanks!
It seems that was the problem.
As far as I now can see everything works great!
Have a nice day!
Michel
- Tracker Supp-Stefan
- Site Admin
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Re: Editor prints the wrong colours
Glad to hear that Michael!
Cheers,
Stefan
Cheers,
Stefan