Dear Support-Team,
after updating PDF-XChange PRO from version 8.0.331.0 to 8.0.332.0 PDF-XChange Standard is only available in English. Other languages are not displayed. The Post viewtopic.php?f=39&t=32409 describes an almost identical problem. This problem does not affect PDF-XChange Editor Plus.
A new installation did not fix the problem.
The folder "Common" was moved from "C:\Program Files\Tracker Software\Common" to "C:\Program Files\Common Files\Tracker Software\Common". I think this is the problem.
My System: Windows 10 Pro, Version 1903, Build 18362.295
With best regards
Ulrich Poth
PDF-XChange Standard [8.0.332.0] - Only in English available
Moderators: TrackerSupp-Daniel, Tracker Support, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Tracker Supp-Stefan
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Re: PDF-XChange Standard [8.0.332.0] - Only in English available
Hello Upoth,
Thank you for the report, We are unsure how this made it past our testing, however are now seeing this on some devices here as well. I apologize for the troubles in the meantime, we will likely be releasing another build to resolve this in a few business days time.
Regards,
Thank you for the report, We are unsure how this made it past our testing, however are now seeing this on some devices here as well. I apologize for the troubles in the meantime, we will likely be releasing another build to resolve this in a few business days time.
Regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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Re: PDF-XChange Standard [8.0.332.0] - Only in English available
Hello Daniel,
thanks for the quick reaction and the planned fix.
Have a nice weekend.
With best regards
Ulrich Poth
thanks for the quick reaction and the planned fix.
Have a nice weekend.
With best regards
Ulrich Poth
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Re: PDF-XChange Standard [8.0.332.0] - Only in English available
just wanted to write it here too ..
The same problem is with PDF-XChange Lite printer driver (from PDF-XChange Editor plus) after update to 8.0.332
The same problem is with PDF-XChange Lite printer driver (from PDF-XChange Editor plus) after update to 8.0.332
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Re: PDF-XChange Standard [8.0.332.0] - Only in English available
Hi siSINka,
Thanks for that - We are aware and will have a fix available soon
Thanks,
Thanks for that - We are aware and will have a fix available soon
Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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Re: PDF-XChange Standard [8.0.332.0] - Only in English available
Dear Support Team,
After updating PDF-XChange PRO to version 8.0.333.0, it is now possible to select the language in PDF-XChange Standard.
In Office2PDF & MS Office Addin (Office 2019 PXCOfficeAddin.x86.dll) there is still no selection possible. Only English available.
With best regards
Ulrich Poth
After updating PDF-XChange PRO to version 8.0.333.0, it is now possible to select the language in PDF-XChange Standard.
In Office2PDF & MS Office Addin (Office 2019 PXCOfficeAddin.x86.dll) there is still no selection possible. Only English available.
With best regards
Ulrich Poth
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Re: PDF-XChange Standard [8.0.332.0] - Only in English available
Hi Ulrich,
indeed the Driver was fixed and unfortunately the Add-Ins are now not showing the languages as you point out. I apologize for this.
We have a work around, that is to simlink the language files to the required location. If you run the batch file in the attached archive, (must be run as Admin) it will make the required links and on restarting your Office application (Word, Excel etc) the Add-In should then have access to the additional language files.
This will be corrected int he next build.
Do let us know how this goes for you please?
Paul
indeed the Driver was fixed and unfortunately the Add-Ins are now not showing the languages as you point out. I apologize for this.
We have a work around, that is to simlink the language files to the required location. If you run the batch file in the attached archive, (must be run as Admin) it will make the required links and on restarting your Office application (Word, Excel etc) the Add-In should then have access to the additional language files.
This will be corrected int he next build.
Do let us know how this goes for you please?
Paul
You do not have the required permissions to view the files attached to this post.
Best regards
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
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Re: PDF-XChange Standard [8.0.332.0] - Only in English available
Hello Paul,
the "junction" works perfectly.
All languages are available.
Thanks for the quick help.
With best regards
Ulrich Poth
the "junction" works perfectly.
All languages are available.
Thanks for the quick help.
With best regards
Ulrich Poth
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- Site Admin
- Posts: 6815
- Joined: Mon Oct 15, 2012 9:21 pm
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Re: PDF-XChange Standard [8.0.332.0] - Only in English available
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com