PDF-XChange viewer 2.5.322.8 not available for download?

PDF-XChange Viewer SDK for Developer's
(ActiveX and Simple DLL Versions)

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ap_mi
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PDF-XChange viewer 2.5.322.8 not available for download?

Post by ap_mi »

Hello,

We are currently using version 2.5.322.8, but it looks it's no longer available for download. Why is that? Is there a serious a bug with this that we don't know about? Should we be upgrading to 2.5.322.9?

Thanks.
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Will - Tracker Supp
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Re: PDF-XChange viewer 2.5.322.8 not available for download?

Post by Will - Tracker Supp »

Hi ap_mi,

Thanks for the post - The end user Viewer is no longer under active development and hasn't been for quite some time as it was replaced by the Editor. The Viewer SDK's are also strictly no longer under active development, but we do occasionally fix certain, usually critical, SDK related issues which is why the SDK is of a later release than the end user version.

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
ap_mi
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Posts: 47
Joined: Mon Aug 31, 2015 11:38 pm

Re: PDF-XChange viewer 2.5.322.8 not available for download?

Post by ap_mi »

I was actually referring to the PDF-XChange viewer SDK (sorry, I wasn't clear in my original question). We're using the 2.5.322.8 version. However, I see that version is no longer for download. Just wondering why that is. Any idea why?
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TrackerSupp-Daniel
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Re: PDF-XChange viewer 2.5.322.8 not available for download?

Post by TrackerSupp-Daniel »

Hello ap_mi,
322.8 is not available for download as it had an error wherein some licenses that should have been recognized were not. If you are still making use of it, end user or SDK, I would highly advise updating to 322.9 or 322.10 to avoid that issue in the future.

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
ap_mi
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Posts: 47
Joined: Mon Aug 31, 2015 11:38 pm

Re: PDF-XChange viewer 2.5.322.8 not available for download?

Post by ap_mi »

Ok, thank you. To confirm, for the sdk, the same license key used for .8 should work on .10, correct?
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TrackerSupp-Daniel
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Re: PDF-XChange viewer 2.5.322.8 not available for download?

Post by TrackerSupp-Daniel »

Hello ap_mi

Not quite. If your key is still valid, you would be able to make use of 322.10, otherwise you would need to upgrade the license and resubmit a distribution declaration.
if your key was valid for 322.8, you will likely be able to make use of build 322.9 however.

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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