Hello,
I'm trying to add an password protection for opening a pdf file:
After clicking OK, saving and closing the document I can still open it without having to enter a password.
Am I doing it wrong?
Password protection does not work
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Re: Password protection does not work
Hello Klaus,
Can you please check which build of our products are you using?
If it's the latest one (331) - then have you tried restarting the Editor after changing the document security - and does it then work as expected?
Regards,
Stefan
Can you please check which build of our products are you using?
If it's the latest one (331) - then have you tried restarting the Editor after changing the document security - and does it then work as expected?
Regards,
Stefan
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- User
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Re: Password protection does not work
Hi,
yes, it's 8.0.331.0.
Re-starting the editor solved the problem, but is this normal behavior?
yes, it's 8.0.331.0.
Re-starting the editor solved the problem, but is this normal behavior?
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- Site Admin
- Posts: 17949
- Joined: Mon Jan 12, 2009 8:07 am
- Location: London
Re: Password protection does not work
Hello klaus,
In the session which you used to add the security we know that you are the owner of the document, and it's much more convenient for you as the owner to be able to continue to work with the file. Once you restart the Editor (or send the file to someone else to look at it) - they will be asked for the password.
Regards,
Stefan
In the session which you used to add the security we know that you are the owner of the document, and it's much more convenient for you as the owner to be able to continue to work with the file. Once you restart the Editor (or send the file to someone else to look at it) - they will be asked for the password.
Regards,
Stefan
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- User
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Re: Password protection does not work
Okay, that sounds reasonable - thank you and a nice weekend!
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Re: Password protection does not work
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com