OCR Crash in V8

Discussion for the End User use uf OCR in PDF-XChange Editor and Viewer

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User4455
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Posts: 19
Joined: Tue Nov 06, 2018 7:59 am

OCR Crash in V8

Post by User4455 » Thu Jun 06, 2019 5:32 pm

Computers work in mysterious ways :lol:

May I send you here another pdf, which makes the V8 editor and tools crash when using "enhanced OCR":
https://www.dropbox.com/s/8qak9rs0ojtaj ... 8.pdf?dl=0
(I will keep this link alive for a couple of days)

"crash" means that the program simply disappears. Windows does not seem to be effected.

I have reproduced this on three different machines and multiple times (settings basically as above, deskew yes). V8 normal OCR (i.e. not enhanced) works fine.

Cheers and have a great day, too!

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TrackerSupp-Daniel
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Posts: 2516
Joined: Wed Jan 03, 2018 6:52 pm

Re: OCR Crash in V8

Post by TrackerSupp-Daniel » Thu Jun 06, 2019 7:47 pm

Hello User4455,
I have split this topic from the earlier topic as it is certainly a different issue. We have managed to reproduce this locally, and are investigating the cause now.

So far, it seem that something on page 80 that is causing the crash, we are not sure why yet, but the Dev team is working on it as I write this.

Kind regards,
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

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