[LIN-4983-support] PDF-XChange Editor SDK

[Jack Tseng]

I have questions with AxPXV_Control from PDF-XChange Editor SDK in version 7.0.327.1.
Please request following questions
1. We have a problem to print barcode in pdf file as "8535729993.pdf". When we print barcode in this file, it's shows all black in red region at left picture. And we can print normally in PDF-XChange Viewer in red region at right picture. For the more, we disable print option "print as image" in editor and viewer when we print this file. How could we solve this?

1.jpg

2.jpg

[Sasha - Tracker Dev Team]

Hello Jack Tseng,

We will need the file sample to look into this one.

Cheers,
Alex

[Jack Tseng]

Dear team,
Please see the attachment below.

8535729993.pdf

Thank you, waiting for your reply!

[Sasha - Tracker Dev Team]

Hello Jack Tseng,

Here's how the preview looks like on the print dialog for this file:

image.png

Or do you experience problems with the printed result?

Cheers,
Alex

[Jack Tseng]

Here's the how the preview looks like on the our print dialog for this file. And we use version 7.0.327.1 in PDF-XChange Editor SDK. How can we solve or what print options do we need set?

20190531.png

[Sasha - Tracker Dev Team]

Hello Jack Tseng,

You can solve this by installing the latest version of the SDK as it seems that it's working correctly.

Cheers,
Alex