Split Pages in Windows XP

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Arnold
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Split Pages in Windows XP

Post by Arnold » Tue Feb 26, 2019 6:55 pm

Over here there appears to be an inconsistency in the Split Pages feature in Windows XP. Adding a Horizontal Split seems to work but not appear in the Preview pane, while adding a Vertical Split works fine. Adding either type of split works fine in Windows 7.

I used the same document on both the XP and 7 machines. Both computers are using the same settings. PDFX 328.2 running on Windows XP sp3, and Windows 7 sp1. When adding the Vertical Split, the Split turns red, and I can drag the additional split where I want it. Same with the Horizontal Split on Windows 7 only.

When I click on the Add Horizontal Split button in XP, the list of splits on the left increases okay, but the split does not appear in the Preview pane on the right. It seems only the original Horizontal Split can appear in the Preview pane at that point. The additional split exists though, and I can edit it. However, closing the document and re-opening it with the new settings solves the problem.

Is this just on my computer? Thanks.

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Sasha - Tracker Dev Team
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Re: Split Pages in Windows XP

Post by Sasha - Tracker Dev Team » Wed Feb 27, 2019 8:32 am

Hello Arnold,

I will redirect this to our testers for further investigation.

Cheers,
Alex
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Arnold
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Re: Split Pages in Windows XP

Post by Arnold » Sun Mar 10, 2019 9:47 pm

Will issues like this be looked into/fixed, or is 328.2 the last build that will run on Windows XP?

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Sasha - Tracker Dev Team
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Re: Split Pages in Windows XP

Post by Sasha - Tracker Dev Team » Mon Mar 11, 2019 1:23 pm

Hello Arnold,

This was fixed, though the date when the next release for the XP will be out is still unknown.

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Arnold
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Re: Split Pages in Windows XP

Post by Arnold » Mon Mar 11, 2019 3:01 pm

Thank you. Unfortunately, my plans to move to Windows 7 got derailed a few months ago. The Windows 7 machine belongs to me, but the Windows XP one belongs to the company. The company has decided to shut down operations completely, so I will soon be looking for a new job. Knowing that, it just made sense to stick with the XP machine for these last few months. Thank you for supporting Windows XP all this time. I would have a very difficult time trying to function without the Editor, and I am not exaggerating.

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Tracker Supp-Stefan
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Re: Split Pages in Windows XP

Post by Tracker Supp-Stefan » Mon Mar 11, 2019 4:36 pm

Hi Arnold,

Sorry to hear that about your circumstances!
While there will probably be one last V7 build with this fix - moving onwards from V8 - XP will no longer be supported. It simply is not capable of doing some things that we do need in order to be able to keep improving our products. Therefore I would strongly suggest you consider updating to at least Win 7 as soon as you are able to!

Regards,
Stefan

Arnold
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Re: Split Pages in Windows XP

Post by Arnold » Mon Mar 11, 2019 5:33 pm

I will be on it pretty soon. I think we will cease taking on new work very, very shortly, and then it will just be scanning in paperwork to be stored digitally. That will also be done using the Editor. At that point I will probably need to turn over the XP machine to the head office, and will only have my Windows 7 machine. So I look forward to version 8 also.

Thanks.

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TrackerSupp-Daniel
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Re: Split Pages in Windows XP

Post by TrackerSupp-Daniel » Mon Mar 11, 2019 6:12 pm

Hi Arnold!

It should be mentioned as well. Simply because XP is no longer supported, does not necessarily mean that the application will not work at all. As Stefan mentioned, this is due to changes we wish to make that XP simply cannot do, but it is likely that the application will still run and be mostly functional for a few builds.

Kind regards,
Daniel McIntyre
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Arnold
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Re: Split Pages in Windows XP

Post by Arnold » Mon Mar 11, 2019 6:53 pm

Great to hear. One of the things I will probably lose with a new job is being able to use the software of my choosing. We shall see. If that happens, I will continue using the Editor as much as I can. In the meantime, I have a lot more scanning to do with the program to wrap things up.

Thanks.

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TrackerSupp-Daniel
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Re: Split Pages in Windows XP

Post by TrackerSupp-Daniel » Mon Mar 11, 2019 10:34 pm

Well, I hope things go well for you at the new job Arnold.
We look forward to seeing you on the forums in the months to come!

All the best,
Daniel McIntyre
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Arnold
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Re: Split Pages in Windows XP

Post by Arnold » Fri Apr 05, 2019 3:46 pm

Did you guys change the decision on this? I tried to install 8.0.330 on a Windows XP computer and it did not work. Still wedded to XP for a few more weeks while I wind down our operation here.

Thanks.

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TrackerSupp-Daniel
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Re: Split Pages in Windows XP

Post by TrackerSupp-Daniel » Fri Apr 05, 2019 5:07 pm

Hello Arnold,

We ended up opting for a more diverse approach and will be officially supporting both Version 8, and Version 7 for some time. This will allow us to keep XP supported for longer, and spend time focusing on creating as stable a build as possible for when it finally does need to be discontinued. That way, you can benefit from the best of both worlds.
Unfortunately, you will need to use a newer OS to install version 8 due to this.
Daniel McIntyre
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Arnold
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Re: Split Pages in Windows XP

Post by Arnold » Fri Apr 05, 2019 5:41 pm

Got it. So at some point then will there be a new release of version 7 correcting the bug I found to start this thread?

One thing I noticed with version 8 on Windows 7 is that if I disable Quick Launch, all icons on that right side disappear, not just Quick Launch. Do you guys see that over there?

Thanks.

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TrackerSupp-Daniel
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Re: Split Pages in Windows XP

Post by TrackerSupp-Daniel » Fri Apr 05, 2019 5:54 pm

Hello Arnold,

I am unsure of when exactly the next Version 7 build will be available and if you fix will be in that one, but we can keep our fingers crossed.

And yes, all icons on that side of the screen are part of the "Quicklaunch toolbar" it is intended that they all disappear when that toolbar is hidden. The quicklaunch toolbar has actually existed for quite a while, and you will find that even in previous versions before there was a search bar present, disabling that toolbar would hide those icons.

Kind regards,
Daniel McIntyre
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Arnold
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Re: Split Pages in Windows XP

Post by Arnold » Fri Apr 05, 2019 6:18 pm

Of course, was not thinking. What I was hoping to do was hide the new search button, but leave the other icons still there. If that is not possible I may move some icons around.

Thanks.

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TrackerSupp-Daniel
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Re: Split Pages in Windows XP

Post by TrackerSupp-Daniel » Fri Apr 05, 2019 6:23 pm

Hello Arnold,

I am surprised to hear you wanted to hide it, I thought you would be one of the most excited about this function! nonetheless, you can always hide it by using the customize Toolbars menu and simply right clicking on the toolbar:
image.png
image.png (22.26 KiB) Viewed 645 times
I hope this helps!
Daniel McIntyre
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Arnold
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Re: Split Pages in Windows XP

Post by Arnold » Fri Apr 05, 2019 6:38 pm

I think it is great, but I have set shortcuts for pretty much every feature I use. Especially now with all the scanning I am doing. I will leave it for now and mess with it. I pretty much always end up liking features you guys add once I try them out a few times.

Okay I will stop bugging you for today. Thanks.

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TrackerSupp-Daniel
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Re: Split Pages in Windows XP

Post by TrackerSupp-Daniel » Fri Apr 05, 2019 7:17 pm

:D
Daniel McIntyre
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