PDF from Excel Addin has the Ending .xpdf.pdf

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DicBill
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Posts: 3
Joined: Fri Feb 22, 2019 7:09 am

PDF from Excel Addin has the Ending .xpdf.pdf

Post by DicBill » Fri Feb 22, 2019 7:19 am

Hello Together,

since some time now the Pdf which i create with the button in Excel (Excel Addin) has always the Ending ".xpdf.pdf",
instead of only ".pdf"
It is equal if i took the excel format "xlsx" or "xlsm".
I could not say since when this starts.
This is a new reaction.
Before the Ending was created correctly.

Thank you for your help.

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Dimitar - Tracker Supp
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Posts: 400
Joined: Mon Jan 15, 2018 9:01 am

Re: PDF from Excel Addin has the Ending .xpdf.pdf

Post by Dimitar - Tracker Supp » Fri Feb 22, 2019 11:17 am

Hello DicBill,

Could you please tell us what version is your software?

You can see that in the PDF Editor under the Main menu -> Help -> About or in the PDF XChange Standard under the About.


Regards.

DicBill
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Posts: 3
Joined: Fri Feb 22, 2019 7:09 am

Re: PDF from Excel Addin has the Ending .xpdf.pdf

Post by DicBill » Mon Feb 25, 2019 7:43 am

Hello Dimitar,

Version 7.0 (Build 327.1)
(Oct 24 2018; 14:23:48)

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TrackerSupp-Daniel
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Re: PDF from Excel Addin has the Ending .xpdf.pdf

Post by TrackerSupp-Daniel » Mon Feb 25, 2019 7:57 pm

Hello DicBill,

In that case, Can we suggest that you try updating the software to build 328.2 and let us know if the issue persists?
You can update by running the tracker Updater from your start menu.

Thank you!
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

DicBill
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Posts: 3
Joined: Fri Feb 22, 2019 7:09 am

Re: PDF from Excel Addin has the Ending .xpdf.pdf

Post by DicBill » Tue Feb 26, 2019 7:35 am

Hello Daniel,

the problem is solved.
I have made the update and now it works correct.
Thank you

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Will - Tracker Supp
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Location: London, UK
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Re: PDF from Excel Addin has the Ending .xpdf.pdf

Post by Will - Tracker Supp » Tue Feb 26, 2019 8:39 am

:D
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

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