time stamp server

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mySite
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time stamp server

Post by mySite » Sat Oct 06, 2018 6:54 am

Hi, when signing documents my signing certificate is recognized correctly, however the custom entry for time stamping - server URL : http://TSA.swisssign.net *- is not taken into account, i.e. I get the notice that "signing time is clock of computer". Thanks for any help !

* https://www.swisssign.com/en/signing/ti ... g-services

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Tracker Supp-Stefan
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Re: time stamp server

Post by Tracker Supp-Stefan » Mon Oct 08, 2018 10:02 am

Hello mySite,

Does this TimeStamp provider require authentication? And if they do - are you entering your username and password correctly?

Regards,
Stefan

Ivan - Tracker Software
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Re: time stamp server

Post by Ivan - Tracker Software » Tue Oct 09, 2018 10:31 pm

The problem is because this TSA returns too much data which exceed reserved size.
I will increase reserved size for TSA response (to 10KB) and also I have added an option to change this size in runtime when needed.
Tracker Software (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.

mySite
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Re: time stamp server

Post by mySite » Tue Oct 16, 2018 2:37 pm

Dear Stefan / Ivan,
Thanks a lot for your efforts to help out and for letting me know how to proceed (I guess the run-time option would be in the next update). In the meantime I also opened a ticket at SwissSign and I will let you know about their response as soon as I get it.
Kind regards,

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TrackerSupp-Daniel
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Re: time stamp server

Post by TrackerSupp-Daniel » Tue Oct 16, 2018 10:46 pm

Glad to hear it, we will look forward to that response.
We cannot guarantee a timeline for inplementation, but it should appear in an upcoming build if not immediately in this next one.
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

mySite
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Re: time stamp server

Post by mySite » Thu Oct 25, 2018 8:50 am

Dear Daniel,
They confirmed that their time stamp server does not require log on, i.e. the returned data volume seems to be the most likely problem. PDF-X change Editor has the great advantage recognizing the signature certificate practically without any configuration, being able to time-stamp just us easily would be perfect, Many thanks in advance !

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BigMike
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Re: time stamp server

Post by BigMike » Thu Oct 25, 2018 5:45 pm

For the time being, I'm using Comodo's Time Stamping server:
https://support.comodo.com/index.php?/K ... ing-server
It's working fine with PDF-XChange Editor

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Tracker Supp-Stefan
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Re: time stamp server

Post by Tracker Supp-Stefan » Fri Oct 26, 2018 2:44 pm

Thanks for the input BigMike!

mySite - can you please test build 327.1 and let us know if your time stamps are working correctly now with the fix?

Regards,
Stefan

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