324.1 Printing bug

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askelly
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Posts: 37
Joined: Wed Mar 15, 2017 4:01 pm

324.1 Printing bug

Post by askelly »

After upgrading to 324.1, about half of the form fields (the bottom half) do not print on at least one of my forms. Checking the "Print as image" box in the print dialog makes them reappear. I downgraded back to 323.2 and the problem went away.
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TrackerSupp-Daniel
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Re: 324.1 Printing bug

Post by TrackerSupp-Daniel »

could I ask you to send us a copy of the file here?
if it is confidential you can email it to support@pdf-xchange.com and I will continue the conversation from there.
I would like to test this so we can replicate it in house.
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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TrackerSupp-Daniel
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Re: 324.1 Printing bug

Post by TrackerSupp-Daniel »

I managed to create a document I could replicate this behavior in, thank you for the report, hopefully we can fix this soon!

Have a great day!
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
RMan
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Joined: Tue Jul 02, 2013 10:06 pm

Re: 324.1 Printing bug

Post by RMan »

Daniel was this bug in the 324.0 build also?
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TrackerSupp-Daniel
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Re: 324.1 Printing bug

Post by TrackerSupp-Daniel »

yes it was, but it looks like weve fixed it in 324.2!
Which is available now, feel free to update
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
RMan
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Posts: 221
Joined: Tue Jul 02, 2013 10:06 pm

Re: 324.1 Printing bug

Post by RMan »

Thanks!
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TrackerSupp-Daniel
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Re: 324.1 Printing bug

Post by TrackerSupp-Daniel »

:)
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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